Store Manager
RDO Equipment Co. - Indio, CA

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This individual will work with a General Manager to provide leadership in all aspects of the store, including physical, financial, and people resources in the deployment of the business plan. They will provide a work environment that will optimize the profitable growth of the business, the personal growth of employees and the satisfaction of customers.

Specific Duties Include:
  • Lead the process of defining and communicating the company's core values, vision and mission.

  • Demonstrate leadership in all aspects of the store.

  • Lead the development and deployment of a comprehensive strategic business plan in alignment with the organization's financial and operational objectives; including but not limited to annual store benchmarks and budget.

  • Accountable for ensuring all RDO Equipment Co. policies and procedures are followed within the store.

  • Coordinate and delegate activities through the store management team.

  • Coach and mentor store employees on a regular basis.

  • Ensure customer satisfaction. Work with all departments to know the customer's current and future expectations and work to resolve customer concerns.

  • Review monthly receivables with department managers. Establish collection plans and monitor aggressively.

  • Ensure that appropriate communications take place throughout the location/s by facilitating/participating in monthly open-book meetings, conducting regular team meetings, encouraging an open-door policy, and proactively seeking feedback from team members.

  • Foster a great place to work environment within the location/s, encouraging accountability, open communication, teamwork, and a commitment to serving the customer.

  • Lead and manage all business and/or department activities related to ensuring the customer experience is positive and that all team members are committed to creating solutions and long term relationships with customers.

  • Ensure that the company/location reputation and image in the community is consistent with RDO Equipment Co. Core Values, and that business relationships with all stakeholders are not compromised.

  • Manage the evaluation, allocation, and management of physical and financial resources and administer the hiring, development/training, management, evaluation, and effective assignment of people resources.

  • Responsible for ensuring that sound and safe business practices and processes are implemented and continuously improved to effectively and efficiently achieve ethical business objectives.

  • Follow all safety rules and regulations while performing work assignments and adhere to all policies and procedures as specified in company manuals and as directed in the employee handbook.

  • Proactively seek and participate in available company-sponsored training, in an effort to develop and advance knowledge base and skill set.

  • Maintain a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and exemplary customer service.

  • Perform all other duties as assigned by management in a professional and efficient manner.

  • Proven business and people management experience

  • Operational expertise in sales, parts, and service

  • Excellent analytical and problem solving skills

  • Excellent customer service skills

  • Excellent oral and written communication skills

  • Excellent computer skills

  • Knowledge of agricultural, construction, or Vermeer dealership business operations

  • College degree preferred