Store Manager
rue21 - Rocky Mount, NC

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To manage the day-to-day operations of a rue21 store; reports directly to the District Manager.


  • Drive and maximize store sales to achieve goals.
  • Control and minimize shrink to meet company expectations.
  • Plan and control payroll within budget.
  • Foster a positive work environment that encourages feedback and innovation.
  • Motivate associates to achieve their maximum potential.
  • Communicate both verbally and in writing with all associates, peers, and supervisors.
Customer Service:
  • Establish, teach, and demonstrate exceptional customer service.
  • Provide associates the tools necessary to ensure customer satisfaction through training, development and example.
  • Provide positive resolutions to challenges and complaints from customers.
Visual Presentation:
  • Maintain company standards for cleanliness and organization.
  • Execute company directives for product placement, display, and signage.
Store Operations:
  • Maintain company standards through compliance with all policies and procedures.
  • Achieve accuracy in executing markdowns, shipping, receiving, and cash control.
  • Follow all safety standards to ensure a safe work and shopping environment.
Employee Relations:
  • Recruit, develop, and retain qualified associates to ensure staffing needs are consistently met.
  • Utilize company-training tools to fully develop associate potential.
  • Coach, confront, and counsel associates to improve performance.
Personal Characteristics:
  • Show initiative to assume additional responsibilities.
  • Demonstrate ability to adapt to changes in direction and priority.
  • Exemplify a “Whatever It takes!” spirit.

  • Demonstrated ability, in a store management capacity, to successfully operate and drive the sales performance of an apparel retail store.
  • Minimum of 1-2 years store management experience required.
  • Work a scheduled minimum of 43 hours per week. Weekends, holidays, and minimum of two nights per week are required on a rotational basis.