Zensar Technologies is among the top providers of Infrastructure Management Services (IMS) globally. Following the acquisition of Akibia Inc. in 2010, Global IM is the largest practice of Zensar which delivers nearly one-third of Zensar global revenues. The IMS portfolio is very comprehensive and has offerings right from Data Center services (including ‘break-fix’ maintenance services), End User Computing services, Security & Compliance services to Remote Infrastructure management services from Zensar numerous centers around the globe.
Zensar is seeking a dynamic Global Account Manager (GAM) to manage one of our key Strategic Alliance Partners. The GAM will be part of the Alliance Account team and work closely with Sales, Sales Support, Client Services and Program Management in support of the day to day relationship with the Alliance account.
The successful candidate will be responsible for identifying and driving key relationships within the Alliance account. The GAM will interface with all relevant levels of management within Zensar and the Alliance account to help to continue to develop the Alliance relationship. As a member of the Alliance Account team the GAM will develop cross-functional knowledge and understanding of the entire Zensar services portfolio and collaborate with sales and the Global Infrastructure Management Practice to identify opportunities for expanded business.
Consultative client relationship skills.
Advanced analytical skills
Highly developed organizational, planning and communication skills.
Ability to work effectively with all levels of the organization, and the ability to set and meet deadlines.
Ability to influence the organization and build strong cross functional relationships.
Ability to manage multiple priorities simultaneously.
Strong leadership, strategic planning and decision-making skills.
Excellent customer focus and client relationship management skills.
10+ years experience in a global account management role
Proven track record of meeting and exceeding performance targets
Proven record of success in nurturing long term relationships
Experience in growing a global strategic partner account
Poses Executive presence and a demonstrated ability to penetrate deeper into an account
Experience of working in a fast moving, high volume environment with tight deadlines and the ability to prioritize accordingly
Proven business acumen with good financial awareness
Professional experience with Microsoft Outlook, Word, Excel, and PowerPoint is required.
Bachlors or Masters Degree preferred.
Keyword: account manager
From: Zensar Technologies
Zensar Technologies is a global information technology services and business process outsourcer headquartered in Pune, India. It is a...