Strategic Alliances Director
Public Consulting Group - Philadelphia, PA

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Public Consulting Group is seeking a Strategic Alliances Director to be located in the Philadelphia region. This person will be responsible for building relationships within the business community in an effort to develop job opportunities for One-Stop customers and meet the workforce needs of local employers. This position will oversee a team of business service representatives (BSRs) across 5 PA CareerLink sites in Philadelphia, and will be responsible for the performance of the Business Services Unit.

Specific Responsibilities:
  • Develops a working relationship with Philadelphia Works, Inc. Business Engagement Unit in an effort to build relationships with employers and better respond to their hiring needs.
  • Recruit partners from the community to sit on the Governance Board, Operations Committee, and Steering committee.
  • Recruit community agencies to become partners within the CareerLink system.
  • Build community presence and engagement of local neighborhoods within the system.
  • Build relationships with community based organizations, community stakeholders, business to increase the presence and relevance within the community at-large.
  • Develops and implements hiring plans utilizing various tools, including, but not limited to, job fairs, assessment tests, newspaper advertisements, and interviews.
  • Meets with local employers and economic development entities to gain an understanding of employer staffing needs, training gaps, and soft skill shortages in Philadelphia. Communicates these findings with staff and program managers to continuously align PA CareerLink offerings with the needs of employers.
  • Leads the development and delivery of job orders for businesses.
  • Maintains successful working relationship with local Economic/Workforce Development Agencies.
  • Oversees the maintenance and updates of database of local companies.
  • Develops various forms of testing/assessment for clients, including selecting appropriate testing/assessment tools, proctoring tests, and interpreting results for each client. Delivers purchase orders/billing to fiscal department.
  • Circulates job openings to Employment Specialists.
  • Develops and implements internal processes for labor exchange, job referrals, and job placements.
  • Prepares and distributes various promotion and hiring literature, including letters, forms, invitations, and flyers for job fairs and seminars.
  • Serves on Employer Relations Team, creating and developing business projects, such as job fair and seminars.
  • Performs related duties as assigned.
  • Process by which real time data from employers drives the activities that are being performed in the One-Stops.
  • Meets all performance measurements that are stated in the contract and goals established by management, such as establishing new business/employer relationships
  • Builds the employer services committee.
Required Skills
  • Fluent in English
  • Ability to engage employers and develop demand for PA CareerLink jobseekers through sales techniques and knowledge of employer benefits and incentives the PA CareerLink offers.
  • Working knowledge of project management, marketing, and public relations activities.
  • Working knowledge of standard office procedures, and ability to apply such knowledge to a variety of interrelated processes, tasks, and operations.
  • Working knowledge of standard English grammar, spelling, and punctuation, and ability to conduct public presentations and prepare detailed written reports as required.
  • Ability to properly operate standard office equipment, including computer, printer, fax machine, copy machine, and telephone
  • Ability to effectively communicate orally and in writing with co-workers, various community organizations, social service agencies, educational institutions, various employers, training providers, clients, and the public, including being sensitive to professional ethics, gender, cultural diversities and disabilities.
  • Proper etiquette including customer relation techniques, superior verbal and communications skills.
  • Ability to prioritize tasks and meet deadlines.
  • Ability to recognize and maintain the confidentiality of all materials in the work setting.
  • Ability to establish and maintain professional relationships with community partners and providers.
  • Ability to manage staff in multiple office locations
  • Ability to work independently, requiring minimal supervision and on multiple projects simultaneously.
  • Ability to provide public access to or maintain confidentiality of department information and records according to state requirements.
  • Ability to comply with all employer and department policies and work rules, including, but not limited to, attendance, safety, drug-free workplace, and personal conduct.
  • Ability to competently serve the public with diplomacy and respect, including occasional encounters with irate/hostile persons
  • Ability to work alone with minimum supervision and work with others in a team environment.
  • Ability to work rapidly for long periods and work on several tasks at the same time, often under time pressure.
  • Ability to understand, memorize, retain, and carry out oral and written instructions.
  • Ability to compare or observe similarities and differences between data, people, or things.
  • Ability to compile, analyze and evaluate data, make determinations, and present findings in oral or written form.
  • Ability to file, post, mail materials, and maintain accurate and organized records.
  • Ability to occasionally work extended hours, evenings, weekends, and travel out of town for meetings and training seminars, sometimes overnight.
  • Possession of valid driver’s license and demonstrated safe driving record.
Required Experience
  • Bachelor’s Degree in Business, Human Resources, Project Management, or related field, Master’s Degree preferred
  • 5-7+ years of relevant management experience
  • Sales experience preferred.
This position may be subject to a background check.

An EEO, AA, VEVRAA employer.

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