Strategic Customer Service Representative
ITT Corporation - Santa Ana, CA

This job posting is no longer available on ITT Corporation. Find similar jobs: Strategic Customer Service Representative jobs - ITT Corporation jobs

The Strategic Customer Services Representative (SCSR) is the in-office counterpart to one or multiple Regional Sales Managers and/or Manufacturers Representative, depending on account volumes. Duties include -

· Daily order processing and interaction with customers;

· Promote ITT products and services;

· Co-develop and maintain new and existing customers through prospecting and relationship building;

· Assist in maintaining quarterly target goals;

· Track and manage contacts and opportunities within CRM;

· Manage product/service mix, pricing and margins according to agreed goals;

· Communicate with and leverage Customers to develop business;

· Present at customer meetings, seminars, trainings, and webinars as required;

· Attend sales trainings and certification programs as required;

· Acts as liaison within ITT on behalf of the Customer and Manufacturers Reps;

5 + years prior customer service experience in a manufacturing environment;

Proficiency in Microsoft Excel and Word required

HS graduation. Bachelors degree preferred and/ or equivalent combination of education and work experience.

Excellent customer service skills, problem solving and negotiation skills

ITT Corporation - 18 months ago - save job - block
Recommended Jobs
Customer Service Representative
iTEK Services, Inc. - Lake Forest, CA
Monster - 4 days ago

Account Executive - Magazines
Orange County Register Communications - Santa Ana, CA
Freedom Communications, Inc. - 11 days ago
Easily apply

Customer Care Rep
Alta Resources - Brea, CA
Alta Resources - 26 days ago