Structured Cabling Dispatcher
Granite Telecommunications - Quincy, MA

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General Summary of Position:

Scheduling all priority Inside Wire tickets. Working with vendor relations to secure techs for Inside Wire jobs. Working with Premier teams to support Granite customers.

Duties and Responsibilities:
  • Scheduling of all inside wire priority tickets
  • Responsible for answering 10% of daily Inside Wire Queue calls
  • Will be responsible for working daily Field Rep tasks when needed
  • Working with Premier teams to support Granite customers
  • Rotate working late night shift (10 AM-7 PM)
  • Finding coverage utilizing our most cost effective vendors

Required Qualifications:
  • 1+ years of experience in an office setting
  • Bachelor’s degree
  • Excellent PC skills
  • Typing skills are a MUST
  • Excellent communication skills both written and verbal form
  • Ability to multitask and follow issues through to completion
  • Decision making skills

Preferred Qualifications:
  • Telecommunications/Structured Cabling knowledge
  • Account Management experience

About this company
63 reviews
Granite is one of the premier Telecommunications solutions provider for businesses across the United States and Canada. With unparalleled...