Student Services Coordinator
University of Alaska 23 reviews - Ketchikan, AK

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This position will provide academic advising, assist students in overcoming educational challenges and skill deficiencies, recruitment strategies, retention activities, be knowledgeable of the American Disabilities Act, and student activities.

Knowledge, skills and abilities required for this position.

Successful candidate will have a student-centered philosophy, with attention to student development theory in daily practices while encouraging and supporting students in their academic pursuits. The successful candidate should have the ability to advise degree seeking students in planning, monitoring and achieving educational goals. Knowledge of university environment including school admissions processes, financial aid regulations, standard policies and procedures, testing, academic programs and requirements, and support services are important aspects of this position. General office skills, including data base management, internet, Office XP programs and web-based programs recommended. Strong interpersonal, writing, public speaking and networking skills are also required.

Typical education or training required for this position (including licenses).

Bachelor's degree in education, counseling or related field. However, a bachelor's degree in other fields and solid experience in guidance and counseling is acceptable. Counseling is defined in an academic and student services context rather than therapy or clinical psychology.

Length of time and type of experience required for this position.

A minimum of two years experience in project management, student services or program management.

Preferred knowledge, skills or abilities for this position.

Past experience and knowledge of and skill in assisting students in academic planning to reach personal goals. Knowledge in academic program structures and course sequencing.
Familiarity with rural and Native Alaskans, including educational, social, and cultural issues.

Special Instructions to Applicants

For assistance and/or questions please contact Gwenna Richardson @ 907-228-4509 or email

Special Conditions of Employment

Describe any other special skills/knowledge required for this position (e.g. additional training, heavy lifting or traveling).

Some travel will be involved.

Academic Advising Review and use available data about students' academic and educational needs, performance, aspirations, and problems to assist students in the development of suitable educational plans; clarification of career and life goals; selection of appropriate courses and other educational experiences; interpretation of institutional requirements; enhancement of student awareness about educational resources available; evaluation of student progress toward established goals; development of decision making skills; and reinforcement of student self directed referral to and use of institutional and community support services. Collect data on students as required for campus and regional planning and evaluation purposes. Assist students in overcoming educational challenges and skill deficiencies. Provide assistance in refining goals and objectives, understanding available choices and assessing the consequences of alternative courses of action. Provide clear and accurate information regarding institutional policies, procedures, resources and programs.

Recruitment Serves as the primary contact for recruitment in area high schools and other sources of adult students including college fairs, high school counseling visits, Coast Guard open houses and other recruitment visits and activities. Advises prospective students and their parents, secondary education sources and the general public about opportunities available at UAS through high school visits, visits to other community agencies, phone calls, emails and in-person visits. Organizes all group campus visits to exhibit the benefits of attending UAS Ketchikan.

Retention Activities Assist in the implementation of retention activities including: working with faculty and the Learning Center to monitor at-risk students and to intervene when students experience academic difficulties and assisting in the development and administration of new student orientations and other retention programs as detailed in the annual Enrollment Management plan.

Disability Support Services In collaboration with the Juneau campus, be knowledgeable of the American's with Disabilities act and other legislation directed towards students with disabilities and the support services required. Advise students who request accommodations and work with the physical plant, administration and faculty in providing services that allow all students to participate fully in campus courses and activities.

Student Activities With the support of the Marketing Specialist and in communication with recognized student groups, manages a campus activities program and serves as staff advisor for Ketchikan Student Government and the local chapter of PTK. Activities will be developed in alignment with the UASK Enrollment Management plan and with the specific aim of developing a sense of community among students. Responsibility includes coordination of campus supported events to ensure activities are available to students despite their location or any documented disability and the evaluation of the effectiveness of programming.

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UAF is a Land, Sea and Space Grant institution with an enrollment of more than 9,000 students. Located 160 miles south of the Arctic Circle,...