Student Success Coordinator
Montana State University - Bozeman, MT

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The function of two offices has been combined into one physical space to promote efficiencies in staffing, operational expenses, and convenience for students. As such, the two offices, saw over 6,700 client visits from September to December 2012. While two separate missions exist for the respective offices, the over-arching goal is to promote student retention by providing access, solutions, and expertise to promote career maturity and student persistence.

Career, Internship & Student Employment Services conducts on-campus recruiting, maintains lifelong files, coaches students on career choices and decisions, and provides information on careers, graduate schools, career plans, resumes, job searches, and other services.

The Office of Student Success targets its efforts to:

1) Identify students who are at risk
2) Use multiple channels of communication, including social media to connect with students
3) Assess student achievement through surveys and program assessment
4) Provide comprehensive tutoring services, workshops, and other programs to incentivize student engagement in and outside of the classroom
5) Intervene at key “critical moments” via early alert systems and with Student Success Advisors
6) Provide exciting and sustainable opportunities for students to engage in academic and co-curricular activities on campus.

Duties and

  • Coordinating web based student service programs (ChampChange Program, program, Early Alert Program, Return to Learn).
  • Assisting with the development of an intervention strategy for at-risk students or those with low career maturity profile and carrying out interventions by meeting regularly with students.
  • Assisting with the production of large-scale signature events to promote student affinity and career development.
  • Developing materials and overseeing the graphic design for print, web and digital media comprising the retention communication plan.
  • Working with various constituents to promote student success or employer development.

  • Required

    Bachelors degree in Communication, Education, Psychology, Business, English, Sociology, Liberal Studies or related field.

    Demonstrated professional experience with progressive managerial responsibility.

    Experience in student advising at the post-secondary level or experience with career/professional coaching.

    Excellent organizational and communication skills.

    Demonstrated competence in information systems (e.g. Word, Excel, Outlook, Access, PowerPoint).

    Demonstrated excellence in program development, program implementation, and delivery assessment.


    Master's degree in Higher Education Administration, Student Affairs, Communication, Education, Business, Sociology, or related field.

    Ability to coordinate multiple initiatives while working with various constituents bringing project to a successful completion.

    Familiarity with student recruitment, retention, and enrollment management issues.

    Knowledge of trends in higher education.

    The Successful
    Candidate Will

    • be a self-starter;
    • have superb organizational skills and attention to detail;
    • possess excellent written, verbal and presentation communication skills;
    • have experience working successfully in a team-oriented environment with a wide range of constituents including college students, staff, faculty and administrators;
    • possess sound decision-making skills;
    • possess an enthusiastic approach and a high level of integrity;
    • have proficient knowledge of and experience using personal computers;
    • possess abilities consistent with programmatic activities at a university or university-like environment.

  • In accordance with MSU policy, hiring will be conditional upon successful completion of a pre-employment background check.
  • Be willing to work evenings and occasional weekends.

  • Application

    Screening of applications will begin on April 15, 2013 and continue until a suitable candidate is selected. Multiple positions may be filled at the program assistant or program manager level, contingent on funding.


    To apply, submit :

    (1) A letter of application addressing the required and preferred qualifications listed above, and
    (2) A current resume or vita, and
    (3) The names and contact information of three professional references.

    Electronic submissions in PDF format are preferred, and must have the applicant's signature on the letter of application. For electronic submittals, please indicate "Applicant - Search #13-255" in the subject line of the email.

    Submit materials to :
    Amber Kleven
    Search Support
    Career & Internship Services
    PO Box 174180
    Bozeman MT 59717-4180

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    Founded in 1893, Montana State University - Bozeman has a national and international reputation for its excellence in undergraduate and...