Our internship program is designed for hospitality business students who have a primary focus or interest in the Food and Beverage Division within a hotel/resort/conference center. Interns will be required to work a 40 hour/week shift in the Food and Beverage Department typically for a period of 10-12 weeks.
Our Food & Beverage internship assignment is a rotational experience and will include classroom training and on-the-job experience in a minimum of two areas within the Food & Beverage Division of the hotel. Additionally, interns will receive mid-season and end-of-season reviews and each intern will be assigned a property manager as a mentor.
Our expectations are that candidates selected will truly want to learn and experience first hand their areas of focus while also learning what guest service is all about within the hospitality industry. We expect a willingness to work in all aspects of the department while maintaining excellent service standards.
There are five focus areas within the Food & Beverage internship and you will gain experience across at least two of these areas:
Restaurant service: You will learn how to set-up service stations in preparation for a given level of projected business. You will assist in the floor and table set determined by the projected business load. You will learn the proper service techniques for fine- dining service. You will assist in the break- down of the service stations and the floor, as well as the re-set of the dining room for the next shift.
Banquet service: You will learn how to set- up necessary service stations commensurate with the size and demands of a given function. You will assist in the floor and table set for different size functions in different facilities. You will learn prep- techniques necessary for large group service. You will learn proper service techniques for group service. You will assist in the break- down of the service stations and the floor set- up, experiencing the challenges of large equipment storage in limited facility space.
Host/Hostess: You will learn how to prepare for the upcoming dining period which entails preparing menus, checking hotel in-house lists, coordinating appropriate table sets for groups and a-la-carte dining guests, a-la-carte and BEO billing, and greeting and seating guests.
Bartending/Bar Back: You will learn how to set- up a service bar as well as a public bar. You will assist in the prep- work necessary for the projected business load. You will get an introduction to drink mixology (i.e., jargon, mixing techniques, proper glassware, garnishes, etc.). You will assist in servicing the waitstaff with drink orders, as well as servicing bar guests. You will learn how to break- down and re-stock a bar, including taking stock and re- ordering to par.
Conference Services- You will work on the logistics of our conferences including event orders, room set-ups, food and beverage breaks, and audio/visual support. Expect to see many important people as we have Senators, Governors, Congressman, International Royalty, and Fortune 500 CEOs attending many of our conferences and seminars.
• Must be enrolled in an approved, credited, college internship program focused on hospitality.
• Interns must complete the agreed program time frame.
• Internship program requirements from the college will need to be presented prior to internship approval.
• Must be able to abide by the company appearance standards and compliance with the designated uniform.
• Dedicated to exceeding service standards and providing services and standards to the highest caliber.
• Highly organized, able to prioritize multiple tasks, have a sense of urgency to complete projects and be detail oriented.
• Ability to work collaboratively and communicate effectively with team members at all levels of the organization.
• Computer literate: Strong proficiency in MS Office (Outlook, Word, Excel, Power Point. Adaptable to learning new and customized software programs)
• Adept at managing fast paced environment and putting people at ease
• Comfortable interfacing with a diverse group of individuals
• Exceptional oral and written communication skills in English
• Must be able to work variable shift, weekends, holidays, and special events, as needed.
• Must have employment eligibility in the U.S.
• Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit, stand, walk, bend and use hands to handle objects, tools or controls. Must be able to lift up to 25 lbs. The employee frequently is required to talk or hear.
Dolce Hotels and Resorts is an Equal Opportunity Employer M/F/V/D. We require consent to pre-employment drug testing for all positions.
Dolce Hotels and Resorts - 18 months ago