Supervisor, Systems Analyst
ITC Holdings Corp. - Novi, MI

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Lead a team providing analytical, maintenance and user support of specialized real-time/historical transmission system applications and databases in a leading electric transmission company.

ITC Job Responsibilities

- Expert understanding of specified system capabilities, data content and information retrieval using system tools.

- Performs all facets of the maintenance and enhancement to the configuration databases used in the modeling or reporting of the electric transmission systems

- Thorough execution of configuration checkout/verification processes and procedure, including interactions with other ITC teams and customers.

- Proactive monitoring of databases/reports for content accuracy, consistency and adherence to standards and assist in their correction or data refinement.

- Fulfills internal and customer requests for research into primary and alternative data sources, data source inconsistencies and failures.

- Interprets and fulfills customer reporting requests for historical transmission data through system reports, ad-hoc queries or creation of new reports.

- Participates in the team rotation of 24/7 after-hours support to troubleshoot and resolve critical data issues as required.

- Assists in the creation and improvement of departmental standards, naming conventions, protocols, procedures, guidelines and test plans.

- Gathers and documents customer inputs and requirements to improve, streamlines and automates specific functional application areas and provides input to security considerations and infrastructure impacts of requirements.

- Provides work direction, mentoring, guidance and training to team members.

- Performs work appraisals and periodic performance reviews of team members.

- Communicates and provide status updates to management and customer groups of on-going project tasks.

ITC Job Qualifications

- Bachelor’s degree in Engineering, Computer Science or Computer Information Systems; Associate’s degree in Computer Information Systems plus ten (10) years or specific technical training plus twelve (12) years of professional level experience with targeted computer applications, systems and professional level experience.

- Minimum of eight (8) years of professional database experience, including experience in targeted high availability environments as identified in job posting.

- Minimum of one (1) year of supervisory or three (3) years work leader experience.

- Must possess sound analytical problem-solving abilities and demonstrable documentation skills.

- Functional knowledge of computer operating systems used in targeted environment identified in posting.

- Strong verbal and written communication skills.

- Ability to multitask and work with minimal supervision.

Environment: ABB or AREVA Transmission Management Systems; PI Data Historian or alternatives; Windows 7 or higher; UNIX

Modules: N/A

Tools: Microsoft Excel, Word, Access; PI data retrieval tools

Languages: SQL Query language

Applications: ABB / AREVA System configuration tools

Infrastructure: Real-Time Transmission Management Systems

Databases: SQL Server 2005 or higher, Oracle 10g or higher

ITC Benefits

ITC offers a competitive benefit package that includes medical, dental, vision, retirement, tuition reimbursement, and more.

ITC EEOC Statement

ITC Holdings Corp. is an Equal Opportunity / Affirmative Action employer.