Supervisor, Windows Operations
Koch Business Solutions, LP - Atlanta, GA

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Energize your career with greater variety and more opportunities for growth at Koch Business Solutions, LP . Koch Business Solutions, LP is the centralized shared service company that provides services to Koch companies many global businesses of Koch Industries, Inc., one of largest private companies in America according to Forbes magazine. Here, you can help support the Koch companies such as Georgia-Pacific and INVISTA manufacture and market popular brands that include Quilted Northern® and Angel Soft® bath tissue, Brawny® paper towels, Dixie® brand tabletop products, LYCRA® fiber, STAINMASTER® carpet and more. With about 67,000 people and a presence in nearly 60 countries, Koch companies are Transforming Daily Life™ with resources and innovations that help improve food, clothing, shelter, transportation and other everyday products. As an internal shared services provider for these companies, Koch Business Solutions assists with needs such as Information Technology, Human Resources, Finance and Accounting. This diverse variety of businesses and their evolving demands create an inspiring work environment and an incredible potential for long term career opportunities. Koch Business Solutions continues to grow as Koch companies have invested more than $43 billion in acquisitions and capital expenditures since 2003. Job Description Be a part of our Windows Operations Support team managing over 4,500 servers! Supervise group of technical professionals in the Windows Operations group. Manage day-to-day organizational processes, including performance management, SLA management, and project management. Acting as Liaison and Point of contact for customers. Evaluating employee performance and conducting reviews. Ensures that appropriate team members are monitoring, analyzing and evaluation performance and working on resolution of identified degradation trends and problem areas (Performance Management). Effectively utilizes each team member to his/her fullest potential (Resource/Demand Management). Identifies opportunities for improvement and makes constructive suggestion for change. Understand how to communicate difficult/sensitive information tactfully. Understand operations excellence, process improvements, and implements processes that offer streamlined operations for gained efficiencies, cost reductions, and higher levels of service. Maintains competency in emerging technology/best practices. Oversight for projects and request for work ensuring projects are delivered on-time, on budget and with quality. Work Experience/Skills Required 3+ year’s supervisory experience Strong interpersonal and communication skills Ability to learn quickly 3+ years MS Windows 2000/2003 system administration. 1-3 years experience with server virtualization. Good analytical and problem solving skills. Ability to share technical knowledge with team members. Strong interpersonal and communication skills. Ability to prioritize and organize daily tasks for the team to ensure service level agreements are met Ability to work in a team environment Good customer service skills Ability and desire to take ownership, seeing tasks and projects through to satisfaction and completion Work Experience/ Skills Preferred 3-5 years MS Windows 2000/2003 system administration. 3+ years experience with server virtualizatio 5+ years supervisory experience. Education Required 4 year degree in Computer Science OR equivalent work experience We are an equal opportunity employer. M/F/D/V Except where prohibited by state law, all offers of employment are conditioned upon successfully passing a drug test.
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              Job Category : Information Technology
              Location : USA-Georgia-ATLANTA-GA
              Company : Koch Business Solutions, LP
              Schedule : Full-time
              Job Type : Regular
              Travel : Yes, 10 % of the Time

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