Supervisor of Care Management
VIVA Health - Birmingham, AL

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The SUPERVISOR OF CARE MANAGEMENT is responsible for assisting the Associate Director of Care Management in the coordination, development, administration and implementation of Care Management programs. This position supervises assigned Care Management staff, who provide one-on-one care management or disease management educational support by phone, mail, and/or in-person visits to members. Leads staff management activities, including developing tools, policies, and reporting procedures. Coordinates an Interdisciplinary Care Team.

Position Requirements

•Bachelor’s Degree
•5 years supervisory experience in a clinical setting; previous experience in disease management, home health care, or care management of Special Needs Plan (SNP) population
•Computer and data entry skills
•Professional level of knowledge in the adult population and chronic disease management
•Ability to be flexible, adaptable, and able to work effectively in a variety of settings
•Excellent customer service skills demonstrated through written and verbal communication
•Registered Nurse, Social Worker or advanced healthcare related degree
•Experience with developing and managing new clinical programs
•Knowledge of community resources, Medicare, Medicaid regulations, and CMS or NCQA guidelines governing the SNP Program

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