Supervisor of Patient Care Coordination
VIVA Health - Birmingham, AL

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  • Provide direct supervision to the Patient Care Coordinators.
  • Work to support staff and provide education and clear directives of objectives and goals for the department.
  • Serve as primary liaison between front line staff and management, communicating the daily activities and departmental progress toward meeting goals.
Position Requirements

  • Graduate of a Licensed Practical Nurse or Registered Nurse Program
  • 1-3 years’ clinical experience in acute care setting
  • Current Alabama LPN or RN license
  • Good clinical assessment, organizational and conflict resolution skills
  • Ability to think critically and make decisions
  • Excellent oral and written communication skills
  • Knowledge of office equipment: PC, phone, fax and copier
  • 2 years' experience in insurance pre-certification and working in a call center
  • Pre-certification and phone queue experience
  • Working knowledge of managed care, provider network, health care delivery systems and Medicare guidelines.

VIVA Health - 2 years ago - save job - copy to clipboard