Supervisory Fiscal Technician
Department Of Agriculture - New Orleans, LA

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The mission of the National Finance Center: To design, develop, implement and operate, cost-effective, financial, administrative, and management information system and services supporting the missions of the USDA and its customers.

This position is located in the Office of Chief Financial Officer, National Finance Center (OCFO/NFC), Government Employees Services Division (GESD), Government Insurance Services Branch.

This vacancy may be used to fill additional similar positions in GESD.
  • U.S. Citizenship or Naturalized U.S. Citizen
  • Background and/or Security Investigation required
  • Resume' and supporting documents (See How to Apply)
  • Travel relocation and expenses will NOT be paid

DUTIES: The primary purpose of this position is to supervise work which involves investigating and responding to a variety of routine and complex inquiries received through communication channels such as telephone, email, and fax regarding payroll and personnel, debt management, health and/or life insurance or other NFC business lines.

As a Supervisory Fiscal Technician, you will be responsible for the following:
  • Supervising subordinate staff to identify and implement Branch/Division goals and objectives, including the identification of, the need for, and allocation of resources.
  • Working with NFC systems analysts, programmers, and other operation units to identity and meet the needs of agency operating personnel in the control of their transactions.
  • Making recommendations to the Section/Branch for major systems improvements to increase economy and efficiency of NFC business lines.
  • Reviewing new and revised regulatory material such as Federal and Departmental personnel and pay regulations, agency, department, and government regulations, tax laws, Comptroller General Decisions, internal and external procedures pertaining to the Payroll/Personnel System or other lines of business.
  • Reviewing incoming telephone and/or written inquiries and assigning work based on difficulty, type of document and requirements for completion.

QUALIFICATIONS REQUIRED: Time-In-Grade: Must have held a GS-08 position or equivalent for at least one year.

Specialized Experience: One year of specialized experience that must have been at least equivalent to the GS-08 level of specialized work experience in the Federal service that included: performing technical duties involving resolving issues and inquiries related to automated payroll/personnel processing, W2 (Wage and Tax Statement) issues, administrative billing and collection issues, processing of manual salary payments and other administrative payments such as for travel, and reconciling and resolving automated system processing issues for health and/or life insurance programs. Note: This experience must be demonstrated on your resume.

Candidates must meet qualification requirements by the closing date of the announcement. All candidates' eligibility must remain active to receive further consideration throughout the employment process. Qualification standards are found in the Operating Manual of Qualifications Standards for General Schedule Positions which is published by the Office of Personnel Management. You may review these operating manuals in their entirety at and all Federal personnel offices.

HOW YOU WILL BE EVALUATED: Once the application process is complete, a review of resume and supporting documentation will be made and compared against your responses to the assessment questionnaire to determine if you meet minimum qualifications and your application demonstrates you possess the particular competencies for this position. If it is determined that you meet minimum requirements, your application will then be placed in one of three categories: Best Qualified, Well Qualified and Qualified. Within these categories, applicants eligible for Veterans' Preference will receive selection priority over non-veteran preference eligibles.

The category assignment is a measure of the degree in which your background matches the competencies required for this position. If, after reviewing your resume and or supporting documentation, a determination is made that you have inflated your qualifications and or experience, your rating may be adjusted and/or you may lose consideration for this position. Please follow all instructions carefully. Errors or omissions may affect your eligibility.

You will be rated on the following Competencies as part of the assessment questionnaire for this position. You are NOT required to respond to these separately:

  • Technical Competence: Understands and appropriately applies procedures, requirements, regulations and policies related to specialized experience.
  • Customer Service: Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces) to assess their needs, provide information or assistance, resolve problems, or satisfy their expectations.
  • Leadership Competence: Inspires, motivates and guides others toward goal accomplishment; coaches, mentors and challenges subordinates.

  • BENEFITS: This link provides an overview of the benefits currently offered to Federal employees.

    OTHER INFORMATION: CTAP/ICTAP: Career Transition Assistance Program/Interagency Career Transition Assistance Program, to be eligible to exercise selection priority for this vacancy, displaced Federal employees must be rated at least Well-Qualified, based upon the rating criteria for this position. Submit copy of RIF separation notice and/or SF-50 that documents the RIF separation action. For information on how to apply as an CTAP/ICTAP eligible see:

    Selective Service: If you are a male applicant born after December 31, 1959 , you must certify that you have registered with the Selective Service System, or are exempt from having to do so under the Selective Service Law. See .

    Veterans' Preference: I f you are entitled to veterans' preference, you should indicate the type of veterans' preference you are claiming on your résumé and submit the appropriate documentation, as specified below. Your veterans' preference entitlement will be verified by the employing agency .

    In order to verify your Veterans Preference entitlement, please submit your DD-214 Member-4 copy(Certificate of Release or Discharge from Active Duty), official statement of service from your command if you are currently on active duty, or other official documentation (e.g., documentation of receipt of a campaign badge or expeditionary medal) that proves your military service was performed under honorable conditions.

    In addition, if you are a disabled veteran, a Purple Heart recipient, or widow/widower of a veteran, the spouse of a disabled veteran or the natural mother of a disabled or deceased veteran, you must submit a signed and dated Standard Form (SF) 15 , Application for 10-Point Veteran Preference and the required documentation listed on the back of the SF-15 form to support your claim.

    Assessed applicants will be placed in the appropriate quality category and ranked according to veterans’ preference eligibility and non-preference eligibility. Within each category, all qualified preference eligibles are placed ahead of non-preference eligibles. Preference eligibles do not receive additional points under category rating procedures. For positions other than professional and scientific at the GS-09 level or higher, qualified CPS and CP preference eligibles are placed at the top of the highest quality category. For professional and scientific positions at the GS-9 level or higher, qualified CPS and CP preference eligibles are placed at the top of the appropriate quality category for which rated.

    Survey: In order to determine if the recruitment efforts of the Office of the Chief Financial Officer are reaching the broadest possible spectrum of America's population, we request that you complete the Demographic Information on Applicants form available at the following link, , and then print and submit the form along with their application. Submission of this form is entirely voluntary and your replies on it are highly confidential. Your completion of the form will not impact your chances of selection but will instead, assist us in improving our recruitment efforts in the future.

    Some positions within this series may require the selectee to obtain/maintain a high-level background investigation and/or security clearance. Failure to obtain/maintain the appropriate background investigation and/or security clearance may serve as the basis for termination of employment .

    This position may be eligible for Alternative Work Schedule, Flexible Work Schedule and/or Telework assignments

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