Supplier Management Lead
BarclayCard - Newark, DE

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Job Type



Unposting Date


Jan 10, 2013


Feb 10, 2013


Headquartered in Wilmington, Del., Barclaycard US creates customized, co-branded credit card programs for some of the country's most successful travel, entertainment, retail, affinity and financial institutions. The business employs 1,300 associates.

Barclaycard, part of Barclays Global Retail Banking division, is a leading global payment business that helps consumers, retailers and businesses to make and accept payments flexibly, and to access short-term credit when needed.

The company is one of the pioneers of new forms of payments, and is at the forefront of developing viable contactless and mobile payment options for today and cutting edge forms of payment for the future. It also issues credit and charge cards to corporate customers and the British Government. Barclaycard partners with a wide range of organizations across the globe to offer their customers or members payment options and credit.

Barclaycard operates in the United States, Europe, Africa and the Middle and Far East.

Key Accountabilities (95%)

Monitor performance of supplier.

Conduct regular telephone conferences and on site reviews to evaluate performance and operational issues.

Ensure completion of MIS to evaluate performance.

Conducts Monthly Business Review to communicate supplier results to business.

Develop and revise supplier contracts.

Conduct contract reviews and gap analysis.

Define and implement process controls to ensure adequate supplier performance and alignment within overall supplier network.

Review and evaluate process controls for gaps, issues and process improvement opportunities.

Define and implement placement strategy to supplier.

Validate reconciliation.

Interact with Barclays Audit and Compliance, Legal, Vendor Due Diligence and Commercial *Management to understand all required aspects of supplier management.

Document results of reviews, expectations and action items.

Ensure quality monitoring occurs for suppliers.

Conduct calibration sessions with supplier to reach consensus on expectations and results.

Make decisions regarding supplier direction and feedback.

Assist director in strategic decisions.

Seek guidance for complex/strategic decisions.

Control Objective (5%)

Understand the appropriate Policies & Standards applicable to my role through reading the Code of Conduct and other training allocated to me. Where responsible for risks and controls ensure that these are appropriate and fit for purpose.

All mandatory training completed to deadline and understood within given timescales.

Where applicable, all key risks identified, tracked, logged and managed as per the Risk Framework procedures

Where applicable, all key controls to have identified owners, with audit trail of regular review and maintenance together with supporting records.

Where applicable, all risk events (incidents) or control failures to be escalated, investigated, reported and fixed at root cause to prevent reoccurrence


Bachelor's degree in related field and/or 7 plus years experience across a broad array of business experience.

Proven ability to manage teams.

Strong oral and written communication skills.

Detail oriented, organized, collaborative and a critical thinker.

Ability to multi-task and work independently with minimal supervision.

Microsoft Office skills.

Supplier management experience preferred.

Knowledge of Barclays processes and systems preferred.

About this company
80 reviews
Raising the bar for global finance, Barclays owns one of Europe's largest banks, a top market-making investment bank, the top UK credit...