Supply Chain Systems Analyst
The Vitamin Shoppe 277 reviews - Ashland, VA

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Essential Qualifications:


BS in Information Technology or equivalent combination of

intellectual instruction and work experience

Course work successfully completed in various technical

specialties is important

Required Knowledge:

Demonstrated detailed knowledge of associated

technologies including Knighted Systems, JDA, Pick to

light, RF technologies, Manhattan Slotting and HK

Sortation systems

Experience Required:

A minimum of 2-4 years of experience in information

technology and 3-5 years in Logistics and Distributions


Skill and Ability:

Application of logic, reasoning and problem solving

Strong ability to work with time/date deadlines

C omputer programming and set-up skills preferred

Strong verbal and written communication skills

Job Description:
This position is responsible for supporting the systems that form the foundation for Supply Chain business process execution. Central to this set of systems is Vitamin Shoppe’s Warehouse Management System (WMS) and related interfaces, peripherals and supporting systems.

Essential Functions:

  • Systems Analysis and Testing
  • · Review, analyze and report on the benefit of requested systems modifications

    · Identify and recommend Supply Chain system changes in support of new or modified business processes, system improvements, or application bugs

    · Perform design tasks and identify system requirements in support of system changes

    · Develop test plans and coordinate testing activities in support of system changes

    · Act as the IT liaison to Supply Chain as it relates to the testing and deployment of system changes

    · Help define the components and expected results of new Supply Chain system release

  • Resolve Supply Chain Issues
  • · Functioning as the lead support analyst for all Supply Chain systems, help resolve Supply Chain production issues

    · As the lead subject matter expert (SME) for Supply Chain systems, provide escalation support for IT’s help desk personnel

    · Prepare and present root cause analysis and issue elimination strategies

  • Lead Subject Matter Expert - Warehouse Management System (WMS)
  • · Act as lead internal SME with regard to the capabilities of Vitamin Shoppe’s WMS

    · Identify and analyze WMS interfaces to insure data accuracy and sufficient system/process support

    · Act as the Supply Chain’s liaison to IT and to VS’s WMS vendor

    i. Maintain action lists and issues logs

    ii. Publish status reports and participate in regular status meetings

    · Build and maintain Vitamin Shoppe’s day-to-day relationship with its WMS vendor

    iii. Insuring appropriate response to systems issues

    iv. Help drive DC productivity improvements via WMS performance tuning

  • General Responsibilities
  • · Analyze and document system interdependencies and process flows

    · Work closely with the VS’s application development teams, external system vendors and Supply Chain management to insure the functional integrity of any Supply Chain system changes or enhancements

    Other Functions:

    1. Report project status and issues to Vice President Information Technology and Senior Management as necessary.

    2. Performs other duties as required.

    Our competitive salary and benefits package includes matching 401K, an Employee Stock Purchase Plan, medical, dental insurance, vision-care plan, prescription drug coverage, disability benefits, confidential employee assistance program, health advocacy program, life insurance, flexible spending accounts, paid time off, paid holidays, associate discount, a credit union, an on-site gym and wellness programs.

    About this company
    277 reviews