Support Planning & Management Specialist 3/4
Boeing - Tukwila, WA

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Executes elements of support program activities to include support system analysis, spares, provisioning, technical data, training maintenance/modifications, support equipment and facilities. Develops support program plans and schedules, validates standard deliverables and supports trade studies for platform subsystems. Researches, documents and provides technical information and supports the establishment of processes to develop and maintain support products, engineering data and integrated support infrastructure.

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Competencies

General

[ + ] Decision Making

Recognizes a wide range of potentially difficult issues, problems, or opportunities in own work group, across the organization and occasionally with external customers; determines whether action is needed. Identifies the need for and collects information to better understand difficult issues, problems, and opportunities. Integrates information from a wide variety of sources; detects trends, associations, and cause-effect relationships; creates relevant options for addressing difficult problems/opportunities and achieving desired outcomes. Formulates and/or makes recommendations for decision criteria based on issue complexity; evaluates options by considering implications and consequences; chooses an effective option. Implements decisions or initiates action within a reasonable time. Includes fellow work group members, employees across the organization, and occasionally external customers in the decision-making process as warranted to obtain good information, make the most appropriate decisions, and ensure buy-in and understanding of the resulting decisions.

[ + ] Planning And Organizing

Identifies more critical and less critical activities and assignments; adjusts priorities when appropriate. Determines project or assignment requirements by breaking them down into tasks and identifying types of equipment, materials, and people needed. Allocates appropriate amounts of time for completing own work; avoids scheduling conflicts. Takes advantage of available resources (individuals, processes, departments, and tools) to complete work efficiently; coordinates with internal and external partners. Uses time effectively and prevents irrelevant issues or distractions from interfering with work completion.

Technical

[ + ] Customer Knowledge

Basic - Complete knowledge of techniques to help identify a customer's organization, capabilities, practices, support resources, preferences, problems, and other constraints in order to provide effective product support and technical issue resolution.

Preferred - Extensive, specialized knowledge of techniques to help identify a customer's organization, capabilities, practices, support resources, preferences, problems, and other constraints in order to provide effective product support and technical issue resolution.

[ + ] Logistics Support

Basic - Complete knowledge of the use and integration of logistic support systems (e.g., company/customer supply databases, inventory management regulations, supply support, export control, etc.).

Preferred - Extensive, specialized knowledge of integrated logistic support systems, processes, and applications. Subject matter expert for logistics support for the department and the organization.

[ + ] Operations & Maint Support

Basic - Complete knowledge of operations, environments, and maintenance support concepts.

Preferred - Extensive knowledge of operations, environments, and maintenance support concepts.

[ + ] Quality Tech Documentation

Basic - Complete knowledge and the ability to interpret policies, practices, processes, and procedures, i.e. ISO resources including documentation, as they apply to technical documentation to ensure quality product delivery.

Preferred - Possesses extensive, specialized knowledge and the ability to interpret and support development of policies, practices, processes, and procedures, i.e. ISO recourses including documentation, as they apply to technical documentation to ensure quality product delivery.

[ + ] Risk Management

Basic - Complete knowledge of risk management principles and tools (e.g., frequency and effect matrix) and the ability to apply them in various situations to determine necessary and cost effective fire protection. Guides and coaches others in risk management principles and tools.

Preferred - Extensive, specialized knowledge of risk management principles and tools (e.g., frequency and effect matrix) and the ability to apply them in various situations to determine necessary and cost effective fire protection. Guides and coaches others in risk management principles and tools. Identifies and educates others in new and innovative risk management methodologies.

Basic Qualifications For Consideration

Do you have Material Management experience within an airline or MRO?

Typical Education/Experience

Level 3 - Bachelor's and typically 6 or more years' related work experience, a Master's degree and typically 4 or more years' related work experience or an equivalent combination of education and experience.

Level 4 - Bachelor's degree and typically 10 or more years' related work experience, a Master's degree and typically 8 or more years' related work experience or an equivalent combination of education and experience.

Boeing - 20 months ago - save job - block
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About this company
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The Boeing Company (Boeing) is involved in the design, development, manufacture, sale and support of commercial jetliners, military...