Support Specialist
Siemens Infrastructure and Cities - Morrisville, NC

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Job Family Purpose: Participates, in the implementation and/or performs startup and commissioning for equipment that has been newly installed. Assists with the routine performance of System Preparation, startup & commissioning: provides assistance to the engineering group to create and/or verify point database; understands job specific programming via computer for various systems (controls, electronic security systems (ESS), fire systems, mass notification); supports the upload of point database, assists with the modification of graphics in the Central Processing Unit (CPU). Network Technologies: Participates with verification of point database and programming operations that they are consistent with scope of work for the intended integration and sequence; assists with back up data from data servers and/or with creation of automated backup procedure; supports troubleshooting and resolution of inconsistencies in the functions or sequence of operations; contacts Original Equipment Manufacturer (OEM) for technical support as/when needed. Assist with the set up and configuration of PC workstations and user interfaces. Supports the confirmation of proper network performance.
Project Site Communication and Coordination: May provide support to others with the scheduling of trade contractors to coordinate startup services as needed.
Operational Testing, Verification and Acceptance: Runs routine reports to review system operation. Technical issues will be reviewed with manager and customer to decide best course of action. Participates in final inspection and testing; supports the assurance of customer acceptance; assists with training of customers on system operations. Completes and submits routine written reports; provides Plans & Control System Documents to engineering for as-built drawings.

Siemens - 22 months ago - save job - block
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