Who We Are
Clean Harbors is the leading provider of environmental, energy and industrial services throughout North America. The Company serves a diverse customer base, including a majority of the Fortune 500 companies, thousands of smaller private entities and numerous federal, state, provincial and local governmental agencies. Through its Safety-Kleen subsidiary, Clean Harbors also is a premier provider of used oil recycling and re-refining, parts washers and environmental services for the small quantity generator market.
Within Clean Harbors Energy and Industrial Services, the Company offers Industrial Services and Oil & Gas Field Services. Industrial Services provide industrial and specialty services, such as high-pressure and chemical cleaning, catalyst handling, decoking, material processing and industrial lodging services to refineries, chemical plants, pulp and paper mills, and other industrial facilities. Oil & Gas Field Services provide exploration, surface rentals, solids control, and environmental services to the energy sector serving oil and gas exploration, production, and power generation.
Headquartered in Norwell, Massachusetts, Clean Harbors has waste disposal facilities and service locations throughout the United States and Canada, as well as Mexico and Puerto Rico.
What We Offer
We offer competitive salaries and progressive benefits including health, dental, life insurance, 401K, Employee Stock Program, generous paid time off, tuition reimbursement and more. We offer a drug free work environment and require a pre-employment drug screen. All Applicants are subject to pre-employment security background checks, and some positions may require pre-employment physical fitness for duty tests
The Surface Rentals Specialist is responsible to support and enhance customer service and satisfaction, in conjunction with the account management personnel and with expertise in Surface Rentals service operations
PRIMARY DUTIES AND RESPONSIBILITIES/ESSENTIAL FUNCTIONS
•Ensures Health and Safety is the number one goal by following policies, processes, and acting in a safe manner at all times.
•Overall responsibility for front line business development and lead generation, maintenance of customer relationships, and assisting with scoping and pricing of projects/jobs.
•Develop and ensure a good working relationship with internal stakeholders such as account management personnel and personnel from the assigned operations branch.
•Interface with the customer in a professional and effective manner. Provide excellent customer service on projects/jobs including Sales Order issue resolution, technical support, follow up on equipment/service issues, and building strong relationships with the customer representatives in the field.
•Assist with pricing and quoting by applying local market knowledge and experience.
•Understand and work with the Surface Rentals Coordinators in the communication of the manpower, equipment and resources required to complete Surface Rental projects.
•Actively participate in joint sales calls with account management personnel. Participate in internal sales and business development meetings.
•Document competitive issues and convey findings to management.
•Upsell additional Surface Rentals assets and services on existing projects/jobs.
•Actively seek opportunities to cross sell other Clean Harbors' lines of business into existing projects/jobs and convey opportunities to account managers.
•Document opportunities through call notes and pipelines in Beacon and participate and contribute to weekly internal sales and bookings calls with account managers for feedback.
•Performs other duties and tasks as assigned from time to time by management and will be required by the needs of the Clean Harbors business.
The above statements are intended to describe the general nature and complexity of the work being performed by personnel assigned to this classification, and do not represent an exhaustive list of all tasks, duties, and responsibilities required of personnel assigned to this position. It does not prescribe or restrict the work that may be assigned.
High School diploma or equivalent; Knowledge of scoping/pricing of Surface Rental projects
Knowledge of Surface Rental equipment, Surface Rental customers and market as a whole (strongly preferred).
3-5 years Surface Rental work experience
•Knowledge of scoping/pricing of Surface Rental work
•Leadership and supervisory skills.
•Knowledge of Surface Rental equipment, Surface Rental customers and market as a whole (strongly preferred).
•Excellent presentation skills.
•Excellent interpersonal skills.
•Proficiency in Windows based applications.
•Requires near visual acuity, speaking and listening.
•Requires sitting, standing, walking, grasping and reaching.
•Requires lifting up to 25lbs, pulling and/or pushing and carrying.
Clean Harbors is an Equal Opportunity Employer
Clean Harbors is North America’s leading and most trusted provider of energy/industrial, environmental and hazardous waste management...