Survey Design Specialist
Higher One - Buffalo, NY

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Higher One partners with colleges and universities to lower their administrative costs and to improve graduation rates. We provide a broad array of payment, refund disbursement and data analytics and management tools to institutions that help them save money and enhance institutional effectiveness. And for students, we offer financial literacy programs and convenient, flexible and affordable transaction options to help them manage their finances. Higher One is a leader in higher education and we support more than 1,600 college and university campuses with over 13 million enrolled students.

At Higher One, we believe that every employee is critical to our success! Our innovative services depend on the energy, values, hard work and dedication of our employees. As we continue to grow, we look for others who are also committed to retaining a small-company feel while moving us to the next level!

This position is in the Campus Labs division, in Buffalo, NY. The Campus Labs team works closely with colleges and universities using data- focused tools to impact student success and engagement as well as to streamline and improve assessment and institutional effectiveness efforts.

Survey Design Specialist

Develop assessment instruments to meet the intended goals of our Member Campuses

Review and provide feedback on campus-submitted survey drafts

Meet deadlines for campus assessment projects

Author and update the Campus Labs Survey Style Guide

Develop educational content related to survey design and administration best practices

Design survey templates for inclusion in the Campus Labs resource center

Write and revise learning outcome statements

May be asked to draft or provide feedback on other assessment measures such as rubrics, quizzes, or focus group protocols

Excellent written communication skills

Knowledge of survey design principles

Successful in a fast-paced environment juggling multiple tasks

Detail oriented

Comfortable with technology

Bachelor’s degree, preferably in a related field such as the social sciences

This position reports to the Assistant Director, Campus Support

About this company
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The higher ambition at Higher One Holdings is to facilitate higher education payments. The company provides payment processing and...