Title: Switch Technician
Location: Grand Rapids, MI
Duration: 6 months+
o This entry level position is for individuals having limited telecommunications or electronic industry experience. o Able to receive, analyze, monitor, and resolve problems within the wireless and/or wireline network in a timely manner with assistance from higher level technicians or manager. o Performs job duties that are well defined, specific, and task oriented, requiring a very short training period. Able to organize information, manipulate data, prepare basic reports and perform administrative work under general supervision. o Will perform on-call duties, night shift rotations, and support weekend work and special events when situations demand. o This position may require occasional travel between the different switch facilities as needed. o CDMA, iDEN, Long Distance and international voice and data switching platforms, VMS, SMS, STP/SS7, HLR, DACS, Transport, Routers. AC/DC power plant, Test Equipment for RF and transport (DS0 through OC-192) o Carrier add experience a plus Critical Thinking: Performs straightforward, repetitive duties from detailed instructions involving little variation, with standard practices or procedures. Frequently requires guidance on problem identification and resolution. Decision Making: o Makes decisions according to well-established practices and procedures or according to detailed instructions. Decisions are frequently reviewed by others. o Ability to exercise flexibility and resourcefulness (with assistance from others) in challenging and/or perplexing situations. o Ability to problem-solve through day-to-day network issues with moderate direction. o Interacts with other individuals in department or work area. Exchanges of information are typically routine in nature and require minimal explanation and interpretation.
Technosoft Corporation - 16 months ago