System Administrator, SAP Business by Design
Crown - Dayton, OH

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The individual in this role with work with Crown colleagues to improve and document efficient business processes that will work within current SAP ByDesign structures, using an understanding of the Crown professional services business model; and managing Crown resources through a project management/change process they can point to as exemplary. You will be expected to be able to design, develop, document, analyze, create, test, and/or modify the current version of SAP ByDesign, based on and related to Crown user system design specifications. Responsibilities include but are not limited to:

Setup user permission and access rights

Complete set up sales orders

Complete set up of projects

Calculate monthly GM's

Manage SAP support tickets in JIRA

Provide tier 1 support for users which includes resetting passwords, troubleshooting error messages, working with SAP support to resolve tier 2 and 3 issues/features

Prepare for upcoming SAP software upgrades/releases

SAP company communications

Create Crown specific how-to user documentation

Define and document system process flows

Maintain SAP organizational structure

Create customized SAP reports

Maintain resource cost data

Crown - 19 months ago - save job - block
About this company
Crown is a full service eBusiness firm enabling clients to attract, convert, retain and activate customers digitally. Driving commerce,...