Critically evaluate information gathered from multiple sources, reconcile
conflicts, decompose high-level information into details, abstract up from
low-level information to a general understanding, and distinguish user requests
from the underlying true needs.
Proactively communicate and collaborate with external and internal customers to think
through information needs and functional requirements and produce requested
deliverables as needed.
Elicit end user requirements using interviews, document analysis, surveys,
site visits, use cases, scenarios, business analysis, and task and workflow analysis.
Drives and challenges business units/customers on their assumptions of how
they will successfully execute their plans.
Performs logical thinking when configuring and supporting all system applications.
Works both independently and in teams with minimal supervision; self-motivated
Implements application changes as designed by senior staff within established
Reviews, recommends and implements approved customizations in conjunction
with end users, senior analysts and consultants within the project timeline.
Troubleshoots application issues for root cause and coordinates issue resolution
with end users, senior analysts and/or consultants.
Insures all systems put into production are properly documented, including all
production system changes, and meet the requirements established by
Demonstrates ability to work in project development teams and
professionally interact and collaborate with diverse groups, including end users,
executives, managers, administrators and subject matter experts.
Performs data extraction, data analysis and mining activities from a multitude of
sources for various reporting needs of the hospital.
Analyze, document, and submit issues discovered during testing. Verify and close
issues resolved during the release cycle .
Analyze business requirement specifications and interact with integrated testing
team to plan and develop test cases.
Update test cases when appropriate to reflect changes in product functionality or requirements.
Actively participate in planning, estimation, and prioritization processes to ensure
successful execution of testing activities.
Effectively contribute and implement new ideas to improve the software testing
Successfully engage in multiple initiatives simultaneously.
Maintains strong attention to detail in high-pressure situations.
Demonstrates good active listening skills when interviewing customer needs and also
when extracting input from co-workers and team members.
21. Participates in the development and execution of comprehensive testing scripts of
all systems before implementation of a production environment .
22. A bility to work on multiple projects in a fast-paced, complex, and dynamic
23. Attends seminars, demonstrations, and classes to gain knowledge of industry
developments and product releases.
24. Assi sts in on-call responsibilities when necessary.
Performs other duties as assigned or requested.
Children's Hospital, New Orleans - 2 years ago