Liazon is seeking a junior level System Analyst, who will be responsible for the installation and maintenance of Liazon's Bright Choices® Exchange portal for clients and their employees.
Candidates who wait to be told what to do are not a good fit. Zealous attention to detail and error-free work: This is not a good job for someone who is looking to get it “80% right.”
Configure Liazon's proprietary software platforms for initial client implementation on Liazon's consumer-centric benefits program.
Process client configuration changes in Liazon software for clients on an as needed basis, for example, at the renewal of client benefit plans.
Assist in troubleshooting enrollment-related technology issues.
Consult with sales and service staff on portal capabilities.
Generate and analyze reports for management and service teams.
Augment internal customer service tip sheets/quick reference material.
Attend all mandatory in-service training and regularly attends supervision meetings.
Attend other training and in-services as needed to maintain a level of expertise in the field.
Review requests consultatively – guides internal and external customers on the best way to accomplish a task or implement a requirement.
Perform other duties as assigned.
The following is a list of experience, technologies, credentials, skills and other items which are required for this position:
Experience in using various web-based software applications and Microsoft Office productivity tools (e.g. Word, PowerPoint, Excel, Outlook)
Self-starter with a strong interest in troubleshooting & problem-solving.
Ability to work in a fast-paced entrepreneurial environment.
Team-first attitude and a positive demeanor Excellent oral and written communication skills
Authorized to work in the US
The ability and openness to work flexible hours and work days to meet business demands, including weekends. Typical work week is greater than 40 hours.
The following list represents additional items which are not required but which will be considered preferred from the standpoint of selecting the most-qualified applicant for this specific role:
Bachelor's Degree in a related field, from an accredited university or college.
Transactional SQL/Relational database experience preferred, but not necessary.
Founded in 2007, Liazon Corporation operates the market-leading private benefits exchange for businesses across the U.S. Its flagship product, the Bright Choices® Exchange, is an online benefits store that is changing the way employers and employees buy benefits. Bright Choices helps employers save money on their health care costs by setting predictable budgets while guiding employees to purchase better coverage of health, dental, vision, life and disability benefits.
In six years, Liazon has grown to over 80 employees and now serves more than 2,000 customers, ranging in size from micro-employers to companies with over 2,500 employees. Company offices are in New York City & Buffalo, New York.
The management team includes industry experts and pioneers from McKinsey and Company, CIGNA, Prudential, Online Benefits, Iron Mountain, and Watson Wyatt.
The company is backed by leading investors, including Bain Capital Ventures, Bessemer Capital Partners, Ingleside Investors, and Rand Capital, SBIC.
Company Website: www.Liazon.com
Limitations and Disclaimer:
The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for the position.
All job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees.
This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform other job-related duties requested by their supervisor in compliance with Federal and State Laws.
Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently. Continued employment remains on an "at-will" basis.
Liazon - 17 months ago