System Support Coordinator
Spanx, Inc. - Atlanta, GA

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Responsibilities :
  • Interacts with business system end-users to record and track adds, changes and deletes of desktop systems and users.
  • Maintains documentation and provides assistance in retrieving technical information to ensure effective and efficient use of the systems.
  • Performs hardware/software installs, upgrades, service packs to ensure systems are up-to-date and current.
  • Conducts troubleshooting and problem solving to resolve technical support issues.
Required Qualifications:
  • B.A. / B.S. degree in business, Information Technology or related discipline
  • Excellent verbal and written business communication skills
  • Experience (2 years or more) with the following technologies is required:
  • Microsoft Active Directory
  • Microsoft Windows 7
  • Microsoft Office 2010
  • Experience with the following technologies is preferred:
  • Any Help Desk ticketing system
  • Experience with Apple devices
  • Experience with the following is a plus:
  • Inventory Management of Technical Assets
  • Security administration
  • Must be extremely detail-oriented and thorough with demonstrated problem-solving skills
  • Ability to interact effectively with customers, users, and third-parties as appropriate

Spanx, Inc. - 22 months ago - save job - copy to clipboard