System Technician I
Charter Communications - Fort Worth, TX

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Under general supervision, responsible for preventive and/or demand maintenance and repair of the hybrid fiber coax network (HFC) including all of its associated equipment in accordance with the company’s Network Protection Policy and Engineering Standards. Perform maintenance while providing technical support for the Broadband Technicians (BBT) on resolution of service related problems. On-call rotation required ESSENTIAL FUNCTIONS OF THE POSITION Actively and consistently support all efforts to simplify and enhance the customer experience Must be able to perform the duties of BBT I, II, III and Sr Troubleshoot and repair basic distribution problems associated with RF, AC, DC portions of the forward and reverse plant Troubleshoot and repair basic problems associated with the optical portion of the forward and return plant Perform routine node optimization, balancing, aligning, and adjustment of components and equipment used to amplify and process signals On a regular basis test all HFC network components using test equipment including but not limited to signal level meters, volt-ohm meters, spectrum analyzers, optical power meter, leakage detector, OTDR and other related test equipment.. Record and update documentation, compare findings in the field with existing documentation and adjust and repair accordingly Perform routine maintenance on standby power supplies in accordance with the preventative maintenance program and update all associated documentation Monitor, record, and repair signal leakage Comply with regulatory requirements. Compile data for inclusion in FCC and other regulatory reports Maintain accurate records including time worked, daily logs, gas sheets, as required; properly record all required information on data devices and/or work orders, surveys, referrals, etc Operate communications device in accordance with company policies Communicate with TAC to update progress during outage restoration and maintenance activities Operate Company vehicle in a safe and responsible manner. Clean, maintain, stock and secure assigned vehicle and equipment, in accordance with company policies Read and accurately interpret system/network design maps and simple schematics Adhere to industry specific, local, state and federal regulations, as applicable Know, understand and follow company policy Perform other duties as requested by supervisor PREFERRED QUALIFICATIONS Skills/Abilities and Knowledge Advanced understanding of IP networks Moderate understanding of HFC networks and optical design Ability to read, write and speak the English language to communicate with employees, customers, suppliers, in person, on the phone, and by written communications in a clear, straight-forward, and professional manner Ability to work independently Ability to prioritize and organize effectively Knowledge of basic mathematics and electronics Ability to safely use weight-bearing equipment (such as gaffs, safety harness and ladders) within the maximum weight limitations of that equipment Ability to accurately measure distances, using tapes or other measuring devices Ability to carry, climb and operate extension ladder, (approx. 32 ft high and 90 pounds) Ability to climb poles using gaffs, hooks and climbing belt as needed Ability to differentiate between different sizes and colors of wires Ability to dig in all types of soil to bury cable Ability to make cable connections in tight spaces by bending, reaching, twisting Ability to operate appropriate computer or test equipment associated with position Ability to perform job from high places (i.e. poles and roofs) Ability to use hand tools Ability to walk over all types of terrain in all kinds of weather while carrying tools and equipment, including gaffs, ladders, and fully loaded tool belts Ability to work while standing 50 - 70% of the time Ability to work with small components and wires to make cable connections Ability to splice coax and fiber optic cable Ability to use personal computer and software applications Knowledge of company products and services Education High school Diploma or equivalent work experience Related Work Experience 6 months+ Broadband Technician III or equivalent work experience Certifications and/or Licenses BBT Sr. certification or equivalent work experience Industry and vendor specific certifications and training (NCTI, SCTE) Valid driver’s licenses with satisfactory driving record within Company required standards WORKING CONDITIONS Work indoors in confined space, poorly ventilated areas such as attics, basements and/or crawlspaces Exposure to dust, dirt, noise, insects, rodents, pets, and cleaning solutions Work outdoors in all kinds of weather and at all times of the day or night Work performed near power lines and electricity Work performed at various heights above ground on telephone/power poles Work and travel in inclement weather
        Primary Location

        US-Texas-FORT WORTH

        Charter Communications - 19 months ago - save job - block
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        About this company
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        Charter Communications navigates the waters of US cable services. The cable system operator has about 5 million mostly-residential...