Systems Administrator, Senior
ITC Holdings Corp. - Novi, MI

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Provide support for application software, operating systems, computer hardware and associated networks for the 24 x 7 operation of specialized computer systems in a leading electric transmission company.

ITC Job Responsibilities

- Monitor system stability and performance.

- Perform periodic maintenance, debug and repair user and client systems software and hardware (physical and virtual).

- Provide support for proprietary database changes and post processing.

- Perform the management, configuration and testing of hardware and software in compliance with regulatory requirements.

- Implement software changes and patches, working with software vendors and contractors, as required.

- Perform hardware changes and repairs, working with hardware vendors and contractors, as required.

- Support malware, anti-virus and other security facilities.

- Participate in the team rotation of 24/7 support to troubleshoot and resolve critical hardware and software issues by working with customers, contractors and system vendors, as required.

- Provide mentoring, guidance, training and work assignments to team members when lead administrator on a project.

- Communicate with managers and user groups to provide status updates, input and alternatives for business processes, security considerations and infrastructure impacts and requirements.

- Assist in the improvement of departmental standards, naming conventions, protocols, procedures, guidelines and test plans for systems.

ITC Job Qualifications

- Bachelor’s degree in Computer Information Systems or ten (10) years of experience in Computer Information Systems, including a combination of network, server and desktop support;

- Associate’s degree in Computer Information Systems plus eight (8) years of professional level experience with computer application administration.

- Minimum of six (6) years of professional application administration experience, including experience in targeted high availability environments, as identified in job posting.

- Must possess sound analytical, problem-solving and documentation skills.

- Detailed functional knowledge of application/system administration facilities, as identified in job posting.

- Detailed functional knowledge of computer operating systems used in targeted environment, as identified in job posting.

- Strong verbal and written communication skills.

- Ability to multi-task and work with minimal supervision.

ITC Benefits

ITC offers a competitive benefit package that includes medical, dental, vision, retirement, tuition reimbursement, and more.

ITC EEOC Statement

ITC Holdings Corp. is an Equal Opportunity / Affirmative Action employer.