Systems Administrator Microsoft Exchange
AT&T - Quantico, VA

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The contractor shall configure all aspects of the Microsoft Enterprise Exchange (Exchange) organization in support of a 255,000 user environment across all AD forests on USMC operated networks. The contractor shall use its experience with messaging including Mailbox Servers, Hub Transports, Outlook Web Access, Blackberry Enterprise Server (BES) Integration and Public Key Infrastructure (PKI) to provide EDM messaging support. The contractor shall configure Antivirus products and HBSS as they relate to Exchange Servers. The contractor shall use its experience with Exchange Server at the Tier II and III level to provide EDM messaging services. This includes extensive exposure to firewalls as they relate to Exchange, Outlook, OWA, BES, message routing, Database Management, and AV/Hygiene applications utilized by Microsoft Exchange. The contractor shall provide Directory Support for the following products: ADAM, SimpleSync, and Identity Integration Feature Pack. The contractor shall manage the USMC Global Address List (GAL). The environment is VMware based and requires the contractor to utilize their experience with VMware, and their certifications (e.g., VMware VCP) and VMware vCloud to perform EDM messaging services. The contractor shall perform the following EDM messaging tasks: · Resolve all EDM messaging tickets escalated from the service desk and provide an EDM Messaging Status Report on a weekly basis to MCNOSC TPOC or designee. · Provide guidance and instruction to the service desk for handling standard Message related incidents and service requests. · Provide EDM Message documentation to the service desk on the procedures used to completing the task. · Submit and execute Message related Request for Change (RFC) tasks. · Escalate message incident tickets to Tier III and other sections. · Maintain the overall health of technologies associated with Messaging. · Monitor the health of Messaging with MCNOSC-provided event management tools. · Provide MCNOSC project support for Messaging related technologies. · Coordinate with S5 and other MCNOSC sections on EDM messaging issues. · Participate in a Change Review Board. · Escalate issues to third party product vendors. · Follow all ITIL v 3.0 processes (and later versions) as they are applied to the MCNOSC. · Implement monitoring tool thresholds and conduct proactive event remediation. · Ensure that any latency, whether at the Command or the Forward Operating Bases (FOBs) level, is quickly identified and mitigated/remediated upon discovery. · Maintain a “forward looking” posture and work with the MCNOSC management to plan for future upgrades, including Exchange migration to the newer versions.

IAT-2/Security+, Foundations MCTS/MCITP

Secret Clearance Required

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