Demonstrated experience and knowledge with IT network configurations and protocols, IT network hw/sw equipment and applications in a robust enterprise environment.
Demonstrated experience in supporting mission application migration to a managed service environment.
ITIL (V3 or later)Foundation Certified; Routers/Switches, Servers, LAN/WAN; IT Network Configuration Management, TCPIP, MS Windows - XP, W7, UNIX, and PDA's.
Specific Job Description
Provides high level direct, on-site/off-site, indirect, and remote support for deployment of information technology equipment dispatched to customer sites, critical incident sites, and special events. Provides systems engineering support and services for HW/SW installations, moves, additions and changes (IMAC). 24/7 availability required for rapid deployment of communications and IT services during emergency responses, disaster recovery operations, relocations, and special events.
Standard Job Description
Maintains smooth operation of multi-user computer systems, including coordination with network administrators. Duties may include setting up administrator and service accounts, maintaining system documentation, tuning system performance, installing system wide software and allocate mass storage space. Interacts with users and evaluates vendor products. Makes recommendations to purchase hardware and software, coordinates installation and provides backup recovery. Develops and monitors policies and standards for allocation related to the use of computing resources.
Bachelors degree from an accredited college in a related discipline, or equivalent experience/combined education, with 9 years of professional experience; or 7 years of professional experience with a related Masters degree. Considered an emerging authority.
LMCareers Business Unit
ESS0997 IS&GS-CIVIL (S8200)
Info Systems & Global Sol
FLEX-Non-Standard 40 hour week
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