Department: IT Infrastructure & Support
The Infrastructure team designs, builds, and maintains the software, hardware, network, and computing technologies that power all of Inovalon’s services. We are the foundation upon which Inovalon’s innovations are built, from high octane data analytics horsepower to insightful healthcare data solutions that will change the future. You seek a challenge, demand excellence of yourself, and exercise a relentless drive to uncover and resolve the root cause of complex problems.
Location: Phoenix, AZ
Find, correlate, prevent, and own complex problems from incident to resolution, implementing emergency fixes to keep the business moving while driving root cause analysis to ensure problems do not resurface;
Execute elegant solutions to complex problems backed by thorough testing and engineering analysis;
Gather, and leverage metrics to prevent and uncover problems in the server fleet before they emerge;
Use and build tools to deploy and manage Inovalon’s rapidly expanding infrastructure;
Leverage tools, technologies, and teammates to optimize systems for raw, unbridled performance by squeezing out every clock cycle, IOP, and bit; and
Investigate, design, and implement best-in-industry, innovative technologies that will expand Inovalon’s infrastructure through robust, scalable, adrenaline-fueled solutions.
You believe that resolution means you will never have to look a problem in the eye again;
You champion solutions that are scalable, elegant, and maintainable;
Strong troubleshooter – you know every problem has a solution; you are unrelenting, persistent, and confident that you will find that solution;
Manage stressful situations with calm, courtesy, and confidence;
Bachelors degree in Computer Science, technical field, or equivalent experience;
1-2 years’ experience troubleshooting Microsoft Windows, complex computing platforms, and/or cutting-edge technologies involving virtualization, distribution, and high availability;
Knowledge of existing industry standards, technologies, and operational norms; and
Possess a strong sense of ownership and urgency; the capacity to ensure a problem is not dropped, forgotten, or ignored.
Inovalon is a leading technology company that combines advanced cloud-based data analytics, and data-driven intervention platforms to...