Systems Analyst
RS Software - Foster City, CA

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The Production Support group prides itself in keeping the applications and systems of Company up and running to cater to the 247 needs of the business As part of the team – you will be responsible for supporting critical applications and ensure the stability of the applications by performing proactive maintenance activities engage in automation activities do root cause analysis and remediation The role requires working knowledge of production support processes such as incidentchangeproblem management call triaging escalation procedures and such The role will also demand the ability to write and maintain scripts to monitor system activity including application smoke test activities during pre and post production implementations We seek an experienced IT professional to join us as an application support engineer working in the Open Systems Operations group Candidate must have 6+ years of software development and administration experience and supporting endusers configuring and troubleshooting software applications systems databases and associated devices In addition to delivering technically the candidate will lead by example be selfmotivated and have excellent interpersonal communication skills 1 6+ years experience in Software Development 2 At least 4 years experience in application support involving Microsoft Visual Studio Net CNet SQL technologies 3 Must have experience working in 247 environments 4 Experience working with Microsoft SQL Server 20052008 Database Reporting Services and Analysis Services 5 Thorough knowledge of Microsoft Windows 20032008 IIS 78 6 Experience in scripting against windows ie PowerShell VB 7 Demonstrated proficiency in troubleshooting rootcause analysis application design and implementing major components for large projects 8 Knowledge of monitoring tools alert escalation customer vendor management etc 9 Build tools to automate production support activities that enable efficiency and productivity of Service desk and other operations groups 10 Familiarity andor experience in implementing ITIL concepts in addition to technical aptitude are highly valued 11 12 years of experience with Oracle PLSQL (stored procedures functions views triggers) and UNIX Bash scripting(good to have) 12 Experience in supporting systems that run on Oracle (DBA skills are a plus but not required) 13 Solid experience with webrelated technologies including Websphere Apache Tomcat etc (good to have) 14 Experience with shell scripting PERL or other related automation techniques (good to have) 15 Solid understanding of core networking concepts such as routing protocols subnets DNS SEND RESUMES TO brucebarnwellrssoftwarecom mailtobrucebarnwellrssoftwarecom 6+ years experince in Software Development, 4yrs exp in application support involving MS Visual Studio, .Net, C#, SQL, Windows,Scripting Exp(Powershell,VB)SQL Server 2005 or2008
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