Systems Analyst
Wellington Management - Boston, MA

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The Company:
Tracing our roots to 1928, Wellington Management Company, LLP is one of the world’s largest independent investment management firms. With US$719 billion in assets under management as of 31 March 2012, we serve as a trusted adviser to institutional clients and mutual fund sponsors in over 50 countries. Our innovative investment solutions are built on the strength of proprietary, independent research and span nearly all segments of the global capital markets, including equity, fixed income, multi-asset, and alternative strategies. As a private partnership whose sole business is investment management, our long-term views and interests are aligned with those of our clients. We are committed to attracting a talented and diverse workforce, and to fostering an open, collaborative culture of inclusivity because we believe multiple perspectives lead to more informed investment and business decisions. We welcome people with diverse life experiences, fresh ideas, and specialized subject-matter expertise.

Overview:
The Investment Administration (IA) Support team provides support to approximately 300 internal business unit staff within the Investment Administration group.

The group provides support for a majority of middle to back office investment management activities such as trade operations, reconciliation, derivatives operations, performance systems, pricing, security master and fund administration areas (25+ applications).

This Systems Analyst support function is a role which requires a high level of interaction with the Geneva portfolio accounting system business, excellent analytical and communications skills, and experience with database technologies including SQL and Oracle

Responsibilities:
•Provide comprehensive user support, particularly with respect to investment data and operational issues. Track, resolve, and report on support requests, in a timely and thorough manner.
•Ensure continuous availability and operational resiliency of the Geneva portfolio accounting system and related components.
•Establish and maintain effective client relationships by having a high degree of continuous interaction with the end users.
•Work with business users and the IT team to proactively identify opportunities for new and improved systems.
•Take ownership of issues in a 24x7 production environment and collaborate with other teams on remediation and lead them through completion.
•Provide support for other Firmwide initiatives such as Disaster Recovery testing, Database upgrades, security audits, infrastructure upgrades, etc.
•Proactively identify systems/process issues and gaps to minimize incidents.
•Key to this role is business communication, expectations management, prompt support, follow-ups and status reporting.

Qualifications:
•Relevant professional experience in a similar role in either Investment Management or Financial Services.
•Some understanding of the middle and back office investment management areas is a plus.
•Previous experience acting in a business analysis/developer capacity, including software requirements gathering is a plus.
•SQL query skills and experience with Oracle/SQL Server relational databases and tools is a plus.
•Prior hands-on experience with Java/Unix/Tomcat solutions is a plus.
•Strong crisis and incident management skills with prior experience in a 24x7 support role.
•Ability and willingness to work in a fast-paced, mission-critical production environment with rapidly changing priorities.
•Change agent, creative, innovative and focused on continuous improvements.
•Bachelor's degree is required; Computer Science or MIS degree is preferred.

Wellington Management - 19 months ago - save job - block
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About this company
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If Napoleon had met this Wellington, Waterloo would have taken on a whole new meaning: sound asset management. Wellington Management...