Broadview Networks is the communications provider who pays as much attention to our customers’ satisfaction as we do their service. At Broadview, we are passionate about being counted on by our customers for providing solid communications solutions. Our customers trust us to recommend the best mix of services for their often-complex communications needs.
We are currently seeking a Systems Engineer who will work on various telecommunications platforms to support, install and maintain services for Broadview Networks customers as well as internal systems to support provisioning, engineering, field operations and repair departments.
Specific accountabilities include, but are not limited to:
Support, installation, operation and maintenance of VoIP systems
Development and maintenance of related documentation
Providing tier 3 support for VoIP systems
Interacting with platform vendors and internal stakeholders
Other responsibilities as assigned
Requirements:Education and experience:
A degree from an accredited college or university in a related field; and
5 years telecommunications experience directly related to VoIP; or
An equivalent combination of education and relevant experience
In depth understanding of Acme Packet Session Director, including realm configuration, policy routing and endpoint provisioning
Extensive knowledge of VoIP design and troubleshooting, including the ability to perform and analyze SIP debugs or packet captures
Working knowledge of UNIX/Linux
Experience with Broadsoft or Mitel telephone systems is a plus
Knowledge of at least one scripting language (Perl, Python, etc.) is a plus
Industry certifications are a plus
Excellent communication skills and attention to detail
Ability and willingness to perform after-hours support and maintenance
Broadview Networks is an Affirmative Action / Equal Opportunity Employer M/F/H/V.
To apply for this position, e-mail your resume to firstname.lastname@example.org
Broadview Networks - 13 months ago
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Broadview Networks is a network-based business communications provider serving customers nationwide with local and long-distance voice and...