Systems Engineer
IPC Systems, Inc. - Murray Hill, NJ

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This role is primarily a support based role whereby the Systems Engineer provides Tier 1 and Tier 2 technical support for NICE Voice Recording systems, server based telecommunications applications, and products and networks for our financial services clients. While basic non-intrusive support will be required throughout normal business hours, more intrusive configuration and administration activities will also be required after business hours and on weekends. This role is predominantly to provide remote support from our IPC office, occasional need to travel to a customer site or another IPC office should the need arise.

In addition to NICE Voice Recording systems, there may be specific applications that the System Engineer may be asked to support (candidates are not expected to have experience in all of these technologies – experience in some of these areas is beneficial)
· Trading Systems, PBX, Contact Center
· Acme Packet’s SBC Product (Net-Net Enterprise Session Director - ESD) and CTI product (Net-Net Application Session Controller – ASC)
· Twisted Pair’s WAVE product lines
· Speakerbus Hoot & Intercom products

About this company
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About IPC For nearly four decades, IPC Systems, Inc. has delivered innovation and mission-critical trading technology and connectivity...