The purpose of the class is to manage, support and administer the use of information and telecommunications technology. The class is responsible for implementing, developing and administering research for the support of the use of information and telecommunications systems within the department. The class plans, organizes, and implements programs within major organizational policies; reports progress of major activities to executive level administrators through reports and conferences.Supervision: • Exercised: Classification typically supervises. • Received: Incumbent reporting relationships are based on department.
Note: Other reporting relationships may apply.Example of Duties:The City of Richmond Department of Fire and Emergency Management seeks a Systems Operations Administrator to manage all aspects of the Fire Department’s information technology, communications, records management, and reporting systems. These systems include Fire Station Alerting, FDM, Records Management System, mobile data computers (MDC), Computer Aided Dispatch (CAD), ArcGIS, MS SQL Server and Oracle based systems as well as third party systems owned by local state and federal agencies. Duties incude but are not limited to: Provide software requirement analysis, architecture, design, development and modification of custom applications and will write detailed documentation for both current and future systems. Responsible for maintaining fixed asset inventory to ensure that all equipment items purchased with City/State funds are accounted for and that it is utilized to its maximum potential and benefits for the City.
Perform planning, designing and implementation of new automated systems to ensure those requirements are met and that any new systems are compatible with existing hardware and software if applicable. Planning, development, and conduct training classes from beginner to advanced level to ensure that staff is adequately trained in using the automation tools provided them. Participates in the management of teams and committee meetings for the assistance of the development of policies, programs and etc.Qualifications, Special Certifications and Licenses:Requires Bachelor's degree or education and training equivalent to four years of college education in computer sciences, business, or any related field.The preffered applicant will have a good working knowledge of GIS systems.Requires four years of experience.An equivalent combination of training and experience (as approved by the department) may be used to meet the minimum qualifications of the classification.-->Site Wide Menu:Home Government Highlighted Information Business Visitors Residents Online ServicesAccessibility | Privacy Policy | Contact Us900 E. Broad St.
