Systems Support Engineering II
Suddenlink - Muskogee, OK

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: Under general supervision, assures the Suddenlink Communications networks will support the level of service and feature sets expected by our telephony and/or video and/or data customers. Must assure the technology used supports the Suddenlink business plan and positions the network for future growth in capacity, features, and capability.

Illustrative Accountabilities: Conducts evaluation, cost analysis, selection, engineering and network design of digital telecommunications equipment including fiber optic cables and terminal, multiplexers, digital cross connects, channel banks, digital loop carrier, local area networks, digital switching systems and related peripherals. Analyze all practical solutions to Suddenlink network technical and network-related business problems. Take the lead in development of capital budgets for telephony services to assure all identified network capacity problems are addressed by budgeted capital. Monitor actual vs. budget capitals and application of technical solutions to assure all technical and business goals are being met. Coordinate with planning personnel responsible for other serves to assure optimum utilization of shared network resources. Provides input regarding the evaluation, selection and procurement of fiber optic transmission and other network equipment. Provides on-going technical support and training for Suddenlink Cable employees on telecommunications equipment. Provides guidance in resolving technical problems, implementation and follow through of preventative maintenance program. Assist in the establishment of and adherence to network performance measurements and goals. Assists in the preparation of proposals, sales calls, and presentations. May provide project supervision of contractor installation of equipment.

Position Requirements

Qualifications: Requires a BSEE, BS Mathematics, or equivalent degree preferred with 3 to 5 years experience in relevant technical skills or the equivalent in education and experience. Must have current knowledge of statistical analysis and mathematical trending. Must have current knowledge of technology, standards, and specifications related to transmission systems, switching, digital loop carrier and related telecommunications systems. Requires strong hands-on technical knowledge of telephony operations, products, and services. Must have excellent interpersonal, written and oral communications, analytical and problem-solving skills. Must be proficient in use of standard computer hardware and software systems such as spreadsheets, word-processing, database, and CAD programs.

Job Functions: Ability to effectively communicate and receive detailed or important information and instruction. Ability to occasionally exert up to 20 lbs. of force in order to move objects. Strong familiarity with telephony, data, and video products and services. Ability to tolerate occasional exposure to outside weather conditions. Ability to use reasoning to troubleshoot and solve technical problems.

Suddenlink - 17 months ago - save job - copy to clipboard
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About this company
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Cequel Communications, which operates through subsidiary Suddenlink, provides cable TV, high-speed Internet access, and phone...