Systems Support Specialist
Molina Healthcare Inc. - Augusta, ME

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This newly created Technical Services Lead role offers you the opportunity to expand your knowledge and experience in state-of-the-art technologies, touching on many areas of a very large, mission critical system. You will support the onsite technical services components of the Maine Integrated Health Management Systems (MIHMS) within the Systems environment, coordinating the resolution of issues, bringing appropriate resources together, and more. Technical Services Lead is a challenging but fun position working with IT professionals at multiple levels and taking on projects from simple coordination of authentication to major efforts to get a large part of a system up and running. You'll get hands-on learning that you just can't get in school.

To be a good fit for the Technical Services Lead opportunity, you will have: *
  • At least one year of systems and / or technical services experience including MOST of the following: developing and applying production control processes, desktop support, customer help desk activities, COTS product installation, and infrastructure planning and maintenance. *
  • Demonstrated understanding of Microsoft Windows Operating System and Microsoft product support. *
  • Knowledge of computer hardware installation and maintenance. *
  • Experience in healthcare environments, particularly involving claims administration, is preferred. *
  • Strong interpersonal skills and the ability to interact effectively with technical and non-technical people alike.
Molina Medicaid Solutions (MMS) provides design, development, implementation and business process outsourcing solutions to state governments for their Medicaid Management Information Systems (MMIS). MMS is well positioned to grow as the Medicaid market expands and evolves. MMS is a subsidiary of Molina Healthcare, Inc. Since its founding more than 30 years ago, Molina Healthcare has grown into one of the leaders in providing quality healthcare to the underserved. Molina is a publicly traded company with approximately 5,500 employees and revenues of $4.6 billion; we recently were named to the 2012 Fortune 500 list.