Systems Technician
Brasfield & Gorrie - Orlando, FL

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Responsibilities:

PRIMARY RESPONSIBILITIES

• Answer staff questions in person and via phone on all company supported applications.
• Troubleshoot computer problems.
• Determine source of computer problems (hardware, software, user access, etc.).
• Serve as liaison between staff and the technology department to resolve issues.
• Work one-on-one with staff on application projects.
• Provide recommendations on company application purchases.
• Document resolutions for future reference.
• Perform hardware and software installations