Adecco - Garden City, ID

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Adecco is seeking a support desk specialist for a document managment company who sells and services office equipment and electronic document software solutions equipment. We are seeking an individual who will support the service and IT teams by troubleshooting simple customer issues, efficiently dispatching calls, and providing exceptional customer service. Successful candidate will possess Basic Technical Troubleshooting ability, strong customer service mentality, support call management, database input/output, manage multi-line phones, and complete data analysis, maintain Status and Location of Support Personnel for emergency calls, maintain and accurately record customers┬┐ call Information. If you have a minimum of 2 years of documented customer service experience, and at a minimum 1 year of basic technical troubleshooting, are proficient in Microsoft Excel, Word, and Outlook and have the ability to manage multiple projects simultaneously, with high attention to detail this may be the job for you.
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Adecco is the world’s largest provider of staffing solutions. But it’s not our size that makes us different, it’s our...