TECHNICAL SUPPORT MANAGER
5801 Smith Ave. - Baltimore, MD

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Responsible for the day-to-day provision of a range of IT services for a department or unit, or responsible for a single function for the university, health system or both.

Works with departmental administrative and/or academic leadership or senior IT leadership to develop and implement plans for service delivery in support of organizational operations.

Represents departmental leadership in divisional and interdivisional meetings related to IT policies and operations.

Leads projects of varying complexity, which may include those requiring multi-disciplinary coordination and significant vendor collaboration.

Has day-to-day responsibility for a variety of technologies and applications with a focused customer base, or a focused set of technologies with a wide and diverse customer base.

Manager will supervise frontline IT professionals, will act as a resource for staff including technical guidance, and may have some hands-on responsibilities.

Recognized as an expert in group’s supported technologies.

Johns Hopkins Medicine - 22 months ago - save job - block
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