: The Lead System Administrator (SA) provides services to customers who require additional or fulltime system administrator support. The System Administrator services cover a variety of operating systems (OS), languages, processes, and procedures. The System Administrator services include installing, supporting, and maintaining servers or other computer systems, and planning for and responding to service outages and other problems.
Leadership Responsibilities . Provide oversight and technical direction to a team of System Administrators supporting various JITC programs . The Lead SA will also be responsible for all technical direction of the task and will be held accountable for his/her team performance . The Lead SA will also directly interface with JITC customers to receive technical requirements , provide solutions and recommend improvement on processes and procedures . The Lead will also attend meetings with JITC technical and management staff and maintain constant communication with the American Systems JITC PMO . The Lead SA will also oversee a subcontractor team and provide technical guidance as required .
System Administrator Responsibilities .
The Lead System Administrator will provide specific technical support in these following areas as required:
Installing Hardware: Includes installing computers, terminals, disk drives, CDROMS, RAM, printers, NICs, cabling and other system components.
Maintaining: Includes providing regular preventative maintenance services (daily, weekly, monthly, ...), shutting down and booting systems when needed, performing printer maintenance, managing backup media, and performing system/device performance tuning.
Monitoring: Monitoring printers, disk space usage, network performance, server performance, workstation performance, various peripheral performance, and all security, application and system log files regularly.
Installing/Upgrading/Removing Software: Installing operating system, databases, applications, and supporting utilities
Software configuration to include installing patches to existing operating systems and applications. Knowledge of the current GCCS environment is required. This would include but not be limited to: GCCS Automated Installation System(GAIS), GCCS Windows Installation System(GWIS), Security Content Automation Protocol(SCAP) and Security Compliance Checker(SCC). Knowledge and familiarity with the fielded baselines(GCCS 22.214.171.124 126.96.36.199) is a plus.
RDBMS Management: Installing Oracle software, performing basic configuration, installing patches, performing basic troubleshooting, and maintaining software. An intermediate level knowledge of Oracle and SQL is required.
IA Support: Supporting the DoD Information Assurance program by configuring systems in accordance with DISA Secure Technical Implementation Guides (STIGs), installing and configuring security vulnerability patches in accordance with the Information Assurance Vulnerability Alert (IAVA) process, and assisting in maintaining system accreditation.
Backups and Archives: As specified by the customer .
User Access: Creating and managing user accounts, creating and managing system and user passwords. Installing Domain Name Services (DNS) updates.
Configuring: Configuring the system, virtual machine technologies, system interfaces, kernels, networking software, system accounting, system quotas, mail systems, news services, time services, web services, and other serverrelated services.
Troubleshooting: Troubleshooting problems with software and hardware, to include network connections, failed services, incorrectly configured security parameters.
Engineering and Test Staff Support: Working with engineering staff, new testers, experienced testers, and anyone else who requires intimate knowledge of the system and its components.
Baselining: Generate system reports and correlate growth and other changes over time (data used to order supplies, spares, hardware, and software upgrades in a timely manner, and to generate reports to management).
Dedicated Systems Administration: Some programs will require dedicated SA's to provide support. The government requires these dedicated Systems Administrators that have the following qualifications and technical skills to provide support for testing that may require shift work.
AMERICAN SYSTEMS - 17 months ago