Department of Veterans Affairs 1,248 reviews - Augusta, ME

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Department of Veterans Affairs

(VA) needs employees who possess the energy, compassion, and commitment to serve those who served our Country. Whatever the job title, every position in VA will give you a chance to make a meaningful and personal contribution to the lives of truly special and deserving people - our Veterans. Working for VA is one of the most emotionally satisfying and professionally rewarding ways to dedicate the best within you to your Country's service.

If you are transitioning from the military or a Veteran already, we invite you to explore the benefits of continuing your career at the VA.

The VA is committed to hiring Veterans


The VA is much more than just another employer. It is an honorable, open and welcoming community of those who care. Gratitude is our motivation and service is our mission.

The VA has adopted Core Values and Characteristics that apply universally across the Department. The five Core Values define “who we are,” our culture, and how we care for Veterans, their families and other beneficiaries. The Values are








espect and


xcellence (“



America's Veterans need you!

To find out more, go to



You must be a U.S. citizen to apply for this job.

You will be subject to a background/suitability investigation.


: This is a


(not-to-exceed 2 YEARS). A term appointment is a non-permanent appointment
expected to last longer than one year, and can be extended non-competitively
for a maximum of four years. Typically, the employing agency hires the term
appointee for work of a specific project. Term appointments are non-status, and
nonpermanent appointments. Term employees are eligible to earn leave and
generally have the same benefits as permanent employees including health and
life insurance, within-grade increases and Federal Employees Retirement System
and Thrift Savings Plan coverage.

position serves as the Patient Transportation Coordinator for the VA Maine
Healthcare System. The position provides oversight to the Patient
Transportation Program (PTP), while ensuring the safe and efficient
transportation of facility patients for their medical care. The position is
located in Augusta, Me. Some of the duties include;


compliance with Patient Transportation Program local circular and VHA Directive
Patient Transportation by managing all patient transportation services
scheduled for VA staff, contract ambulances and wheelchair vans, commercial
airlines, Angel flight transports etc. ;


training programs for staff that transports patients, to include development
and scheduling of medical training such as , CPR, first aid, blood borne
pathogen, defensive driver and tracking recurring requirements for all drivers
such as license checks, health screening, etc. ;


Acts as
Contracting Officer’s Technical representative for (5) contract ambulance and
wheelchair van transportation accounts with (3) vendors. Responsible for
preparing contract accounts for renewal and budget projections for contract
services. The position develops new contract specifications for transportation
service, including air and ground ambulances, taxi contracts, wheelchair vans
and other contract services required;


position assists clinical managers in developing new procedures for patient travel;


position oversees E-Z pass account for patient transport drivers; Boston
drivers per diem and patient transportation government credit card;


position provides guidance to the Patient Transportation Assistant on VHA
regulations, contract requirements and patient eligibility for travel;


position is responsible for responding to all congressional responses on
transportation issues;


position inputs and updates patient data in the database and appropriate
spreadsheets as well as Vista as needed and completes the appropriate patient
processing routines in the computer;


a controlled filing system;


in a courteous and respectful manner;


patients/clients with information regarding policy and procedure;


Other related
duties as assigned.

Work Schedule: Monday thru Friday 7am to 3:30pm


THIS POSITION REQUIRES: One year of specialized
experience that equipped you with the particular knowledge, skills, and
abilities to perform successfully the duties of this position, and that is
typically in or related to the work of the position. To be creditable,
specialized experience must have been equivalent to at least the next lower
grade level of Federal service. Examples of related experience include:

transportation within a medical facility or a non-medical facility; following
direction and seeking clarification of tasks; working with computers, storing
and retrieving electronic documents; utilizing computer software such as Word,
Excel, PowerPoint etc.; independently interpreting laws, regulations and
procedures to determine legal eligibility for travel; developing and scheduling
training programs for staff that transport patients, to include medical
training such as CPR, first aid, blood borne pathogen and defensive driver

To receive credit these skills
must be supported in your resume.

You will be rated on the following Knowledge, Skills, Abilities and Other characteristics (KSAOs) as part of the assessment questionnaire for this position:

Ability to oversee and coordinate activities of a
patient transportation program

Ability to respond to changing priorities and
independently manage workload

Ability to prepare, maintains, controls and validates
records for contracting, budget and travel purposes

Ability to communicate orally

A majority of the duties are performed sitting at a
desk. However, some walking, standing and bending are required. Performs work
under stressful conditions as a result of constant public contact. The position
periodically transports patients, thus must be able to operate a vehicle for
local trips, lift luggage and equipment up to 40 pounds, assists patients in
transit to the medical center, be trained in CPR and first aid, meet health
screening and license requirements for driving patients etc.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at


IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. If your resume does not support your questionnaire answers, we will not allow credit for your response(s).

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Please refer to this


to ensure proper accreditation and for foreign education requirements.

Veteran's Preference:
When applying for Federal jobs, eligible veterans should claim preference on the Occupational Questionnaire in the section provided and provide a legible copy of DD-214(s) showing all dates of service as well as character of service (honorable, general, etc.). Additionally, veterans with service-connected disability of 10% or more must also submit a copy of their official statement from the Department of Veterans Affairs, or from a branch of the Armed Forces, certifying their service-connected disability and/or their receipt of compensation for service-connected disability. If the military member is within 120 days of separation and does not yet have a DD214, the member may instead submit any written document from the armed forces that certifies the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions not later than 120 days after the date the certification is signed.

Veterans with service-connected disability of less than 10%, non service-connected disability, and Purple Heart recipients, as-well-as those claiming derived preference for a spouse, widow or widower, or natural mother, should refer to and submit a completed "

SF15, "Application for 10-Point Veteran Preference

," (go to

) and required documentation with your application materials. For more information on Veterans' Preference, please visit


Applicants will be ranked based on four quality groups, as follows:

Best qualified - applicants possessing experience that substantially exceeds the minimum qualifications of the position including all selective factors, and who are highly proficient in all requirements of the job and can perform effectively in the position;

Highly qualified - applicants possessing experience that exceeds the minimum qualifications of the position including all selective factors, and who are proficient in most of the requirements of the job;

Well qualified - applicants possessing experience that meets the minimum qualifications of the position including all selective factors, and who are proficient in some, but not all, of the requirements of the job; and

Qualified - applicants possessing experience and/or education that meets the minimum qualifications of the position including all selective factors.

After the vacancy announcement closes, reviewed applications are evaluated against the questionnaire responses and placed in the appropriate quality group. Qualified veterans will be afforded preference by being placed at the top of the appropriate quality group. Qualifying veterans with a service-connected disability of 10% or more will be placed at the top of the best qualified group. The best qualified group is the first to be referred to the hiring facility for further consideration and possible interview. The remaining groups may be referred based on the number of applicants available.

VA offers a comprehensive benefits package. This link provides an overview of the benefits currently offered:


The Federal Government has special appointing authorities for persons with qualifying disabilities (go to

). For additional information on these, and other special appointing authorities, refer to this


or contact the hiring Human Resources Management Service

at: 1 VA Center

Augusta, ME 04330

Veterans and Transitioning Service Members:
Please visit the

VA for Vets

site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.


Interagency Career Transition Assistance Plan

(ICTAP) and

Career Transition Assistance Plan

(CTAP) provide eligible displaced Federal competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified (have a final rating of 85 or more) for this vacancy. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at


VA may offer newly-appointed Federal employees credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.

This job opportunity announcement may be used to fill additional vacancies.

You may be required to serve a probationary period.

About this company
1,248 reviews
The United States Department of Veterans Affairs (VA) is a government-run military veteran benefit system with Cabinet-level status. It is...