This position reports to the Senior Manager, Training Systems and Government Services (TSGS) and manages employees performing activities to design, document, implement and improve processes for developing and acquiring new business. Have Responsibility, Accountability, and Authority (RAA) for the sale, and development, management and execution of campaign plans to include offer development, win strategies and capture contact plans. Provides valued inputs to the overall market strategy and company forecasting process. Designs, documents, implements and improves processes for developing and acquiring new business using an understanding of customer buying practices, requirements and needs. Processes include overall new business acquisition and decision-making, selling, proposal management and developing and planning strategies. Shape and/or keep current opportunities sold and extended by advocating our products and services with external audiences and customers. Assist effective resource/budget planning and management to optimize sales/wins; to implement IBAP Create phase Capture support and manage IBAP Gate review across TSGS. Uses functional excellence processes/tools supporting planning and execution of marketing and sales requirements, products and activities. Ensure customer satisfaction assessment in support of future sales and capture. Provides mentoring, oversight and approval of technical approaches, products and processes to run a new business campaign as a capture manager utilizing the IBAP or equivalent process. Creates such products as training programs, proposals, documented processes and procedures, reports and sales documents. Works closely with marketing and sales teams, program and functional management, customer organizations and teams, and training providers in order to increase sales and gain new business for the company for market development activities focusing on the government services delivery of infrastructure support and managed networks and engineering both domestic and international markets. This person will be an active member of the divisions strategy activities, as well as tactically on critical campaigns as we bridge our strategy to business growth. Engagement activities include assessing and understanding customer capability needs, identifying and developing potential business opportunities that align with Government Services solutions, keeping current business sold and shaping new markets, influencing customer thinking and actions regarding products and campaigns in support of government services. The individual must develop and maintain in-depth knowledge of customer needs, the external environment to gain a competitive advantage, provide leadership with customer/market knowledge to support development of capabilities/solutions and offerings to meet customer needs and/or opportunities, be able to establish and maintain a team-based culture and coordination within the Training System and Government Services division, Boeing Field Offices/Boeing International, International Business Development and business units and supporting organizations/individuals to ensure a unified, cohesive approach to customers, opportunities and potential partnerships. Responsibilities will also include providing input and support to marketing plans, marketing print and digital messaging, trade shows, customer events and engagements. This individual must have the ability to manage/lead integrated teams, coordinate with senior internal and external leadership especially the Vice President of TSGS, and provide direction in future defense technology to expand existing markets and develop new ones. Experience in developing marketing plans and participation in pursuit/capture teams and proposal review teams to support new business development, familiarity with the Boeing products and business units is a plus.
Boeing Leadership Attributes
[ + ] Charts the Course
Starts with the customer ends with the customer. Translates strategy into actionable objectives and plans. Communicates clearly at one-on-one and group levels. Conveys sense of purpose and mission that motivates others. Maintains direction, balancing big-picture concern with day-to-day issues.
[ + ] Delivers Results
Keeps his/her promises. Does not rationalize shortfalls and is accountable. Demonstrates strong operational skills. Marshals the other Leadership Attributes in meeting commitments. Capitalizes on unanticipated opportunities and changing circumstances to meet commitments.
[ + ] Finds a Way
Continuously monitors customers and operations to spot issues. Faces reality and adjusts to keep commitments. Models confidence that sees change as opportunities. Uses Boeing complexity as leverage, not an excuse.
[ + ] Inspires Others
Energizes, excites, and motivates others. Creates and models a confident and winning atmosphere. Builds teams whose impact is far greater than the sum of their parts. Inspires in ways that are consistent with Boeing's values. Celebrates success and learns from disappointments. Creates an atmosphere where all see opportunities to stretch, take risks, create, contribute and learn.
[ + ] Lives the Boeing Values
Models, leads and is committed to the Boeing values, principles and business-conduct policies. Earns the trust and respect of all Boeing stakeholders. Ensures effective business, compliance and financial controls. Promotes integrity in all that we do. Demonstrates commitment to and takes advantage of diversity. Creates an environment of respect and inclusion. Does not use abusive or intimidating behavior. Bounds vigorous pursuit of individual and business objectives with overall interest and reputation of the company.
[ + ] Sets High Expectations
Sets high expectations rooted in ensuring competitiveness. Sets high expectations for him/herself first. Has courage to raise the bar continuously/routinely. Holds self and others accountable for continuous improvement. Communicates expectations directly, openly and effectively. Shows people and teams how to reach (acts as a coach).
[ + ] Analytical Skills
Skill and ability to: collect, organize, synthesize, and analyze data; summarize findings; develop conclusions and recommendations from appropriate data sources at the department level. Serves as a resource for exempt team members.
[ + ] Critical Thinking
Ability to process information by evaluating statements or propositions for their validity, using inductive and deductive reasoning, arguing from a general premise to specific conclusion or inductively reasoning to a general conclusion from a set of data, examples, or anecdotes. Ability to detect logical fallacies in arguments. Ensures that conclusions flow logically from assumptions and premises.
[ + ] Customer Interface
Ability to develop and maintain professional and productive relationships as the officially-designated Boeing point of contact to the external customer. Ability to address customer requirements and expectations and balances those expectations against contractual rights and obligations. Ability to function as interface between customer and internal functions to ensure responsiveness in fulfilling customer requests for action, information and general contract compliance. Ability to execute binding commitments with the external customer. Ability to ensure customer satisfaction with Boeing contractual performance to achieve work group goals.
[ + ] Effective Business Writing
Complete knowledge of and ability in utilizing different communication materials (e.g., proposals, papers, letters, business performance evaluations, reports, web sites, presentations, speeches) to satisfy a variety of customer requirements and environments. Ability to coach first level managers, direct subordinates, matrixed employees and others in effective written communication.
[ + ] Establishes/Implements Strateg
Develops workgroup, project or operational goals, objectives and related metrics to ensure alignment with Company vision/strategy. Measures progress, making adjustments as needed. Holds direct reports accountable for achieving goals. Achieves goals for productivity, quality and customer satisfaction.
[ + ] External Customer Focus
Understands external customers' interests and needs, culture, business context, political, economic and environmental influences. Provides guidance in sustaining productive customer relationships. Seeks out and uses available information to understand most complex customer related circumstances, problems and needs. Considers how day-to-day actions will affect customers.
[ + ] Government Acquisition Process
Extensive and specialized knowledge of the government acquisition process.
[ + ] Industry Knowledge
General knowledge of internal and basic knowledge of external business environment. General knowledge of your Boeing business segment (to include competitors) and a general knowledge of other Boeing product lines.
[ + ] Legislative & Reg Processes
General knowledge of lobbying, legislative and regulatory processes, policies, laws and regulations (e.g., reporting, spending limitations, ethics and gratuities, review and response process, proposed rules). General ability to identify the potential impacts of proposed regulation on the company.
[ + ] Market Environment Analysis
Complete ability to collect, organize, synthesize and analyze data (e.g. market, customer, competitor, economic and technology analysis). Ability to identify and close gaps in information and analysis to support a strategic decision.
Basic Qualifications For Consideration
Do you have experience managing employees planning, developing and managing sales and marketing campaigns?
Do you have experience developing sales and marketing plans for government campaigns?
Do you have experience in running a new business campaign as a capture manager?
Other Job related information
Ability to Obtain Top Secret Clearance with SCI (Post Start) - US Citizenship Required. However, a current Top Secret clearance is preferred. Experience with the intelligence community customers is preferred. This is a high visibility position and requires the ability to communicate and interact effectively with the executive leadership in both business and functions. Experience with business operations is high desired. Critical skills include: superior written and verbal communication, ability to professionally and skillfully communicate with senior U.S. Government customers and Boeing executives, and brief large and diverse audiences. A background in business development, industry and competitive dynamics, and the Government Services market space is necessary.
Business Unit Defense, Space&Security
Division Global Services & Support
Program Gs&S Staff
Job Type Management
Experience Level First Level Manager
US Person Status Required? Yes
Closing Date: 11/06/2013 about closing dates
Boeing is the world's largest aerospace company and leading manufacturer of commercial airplanes and defense, space and security systems. We...