The Tax Processing Staff is responsible for skilled, error-free, and timely logging, eProcessing/assembly and delivery of submitted tax returns in accordance with established Tax practice guidelines, scanning and electronically saving applicable paper Tax documents, and performing other Tax engagement-related and/or other support activities within an office or sub-area. Position will assist with frequent and consistent monitoring of tax processing Lotus Notes mailboxes to remain current on submitted work. Position may maintain tax processing equipment, appropriate levels of necessary supplies, and plan ahead for busy periods, etc.
Knowledge and skills requirements
Attention to detail.
Strong customer service, communication and interpersonal skills.
Strong computer/technical skills, including demonstrated ability to learn new applications and to perform work electronically as well as in paper media when necessary
Ability to anticipate and effectively respond to changing Tax and support environment.
Ability to leverage relationships with key contacts; become recognized as a knowledge resource.
Strong organizational skills and multi-tasking skills.
Proficiency in the use of standardized software and hardware applications, including MS Word, Excel and Lotus Notes.
Flexible to work overtime, including significant overtime during peak busy seasons.
A minimum of 1-2 years related work experience; experience with tax returns a plus
High School diploma required; some college or equivalent work experience a plus
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