Serve tea and sandwiches to guests in a courteous and friendly manner in accordance with established brand/hotel guest service and sustainability standards.
Potential Career Path
Restaurant Server/Banquet Server – Restaurant Manager – Banquet Manager
Essential Job Functions
- Set and clear tables in tea lounge.
- Stock service stations with the necessary items for tea service.
- Pick up order from food preparation areas and ensure food is prepared accordingly.
- Prepare guest check and if appropriate complete payment transaction.
- Perform other food and beverage functions such as bartending and bussing in the event of staff staffing shortages or peak periods.
- Be aware of guest satisfaction and work toward increasing departmental and overall guest satisfaction.
- Follow sustainability guidelines and practices related to HHM’s EarthView program.
- Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
- Perform other duties as requested by management.
Work Environment and Context
- High School diploma or equivalent preferred.
- Previous food and beverage experience required or equivalent training.
- Knowledge of POS system.
- Work schedule varies and may include working on holidays and weekends.
- Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, kneeling, or crouching.
Hersha Hospitality Management - 20 months ago