The Team Coordinator provides individual, group and/or family therapy to clients and/or families. Provides clinical assessment, field-based and outreach services to clients and their families; case management and advocacy services. Additionally, the Team Coordinator functions as the “lead” of a team of staff in the absence of a Team Supervisor provides supervisory back up for the Program Director.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Assists Program Director with daily administrative operations of a program.
- Conducts family-centered, strengths-based, culturally competent individualized intakes / assessments gathering information from family, consumer, significant other and involved agencies in the office or in the field as appropriate.
- Includes healthcare, substance abuse, co-occurring disorders, employment or housing, as appropriate, in treatment plans.
- Completes Service and Coordination Plans, progress notes, and other DMH required documentation within two to three business days of service delivery and meets the standards of the Department of Mental Health Short/Doyle Medi-Cal, Pacific Clinics and its funding sources.
- Provides rehabilitative services to clients and/or their families which might include assistance in restoring or maintaining a client’s functional skills, daily living skills, social skills, and linking up to needed community services and support resources.
- Works with the treatment team to provide appropriate coordinated care services to clients and their families.
- Interacts well with other internal programs, clinical/support staff and with external sources such as school or community personnel as applicable.
- Completes billing expectations per Agency requirements and provides services consistent with program needs.
- Assists Program Director in ensuring that all supervisees provide an array of quality services to assist consumers in reaching their optimum level of functioning and improved quality of life; ensures staff include a consumer and family-centered approach to services in all treatment activities; ensures client assessments and treatment or case management service plans address impairments and strengths and are consistent with the consumer’s diagnosis and that consumers receiv e access to timely services including crisis intervention.
- Participates in the recruitment, selection, hiring and training of program staff.
- Participates in the development of program policies and procedures.
- Assists Program Director with two chart reviews per staff per quarter consistent with Agency’s and Division’s requirements and that charting and paperwork meet Agency, quality assurance and funding source requirements.
- Assists Program Director in monitoring productivity standards are met through ongoing supervision addressing barriers as they arise.
- Attends all Agency meetings and in-service trainings as required.
- Collaborates and consults with community partners to ensure consumers’ needs are met.
- Works with a multicultural team sensitive to the cultural and linguistic needs of the clients and families served.
- Attends and participates in staff meetings to provide input towards program development and staff training.
- Models Pacific Clinics’ approach, mission and core values in all communication and correspondence .
- Communicates effectively in a culturally competent and diverse consumer population and promotes favorable interaction with managers, co-workers and others.
- Performs other duties as assigned.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE/POSITION REQUIREMENTS :
Demonstrated ability to work as part of a multi-disciplinary team.
- Licensed or licensed-eligible LCSW, MFT or Psychologist and 2 years experience working with chronically mentally ill children or adults.
- Training and experience in psychiatric assessment and case management.
- Demonstrated understanding of psychiatric conditions, and the ability to work with a variety of consumer groups and differential diagnoses using DSM IV.
Demonstrated ability to working with a multicultural target population.
Excellent computer skills and demonstrated ability to work in Windows environment (including Work and Excel).
- Must possess a valid California driver's license and maintain an insurable driving record under the Clinics' liability policy.