Team Lead
The Active Network, Inc - Frostburg, MD

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The Active Network, Inc. provides technology applications and marketing services to community service organizations worldwide and has earned a reputation as a leading online destination for active lifestyles. The company’s application services help organizations reduce the cost and complexity of managing community activities and fundraising events. Its marketing services offer integrated online and field marketing campaigns that help brands develop authentic relationships with active consumers. Its consumer properties offer a comprehensive destination for the active lifestyle.

The Active Network, located in Frostburg, Maryland, is currently seeking a Team Lead.

Position Summary:
Primarily responsible for maintaining quality services by Reservation Specialists by ensuring the Reservation Specialists are properly performing call procedures, assisting the call center supervisors with various tasks. Must be willing to work evenings and rotate weekends. Person should have a strong desire to grow within the contract and company.

Experience Requirements:
Experience working with the public with an emphasis on customer service. Some supervisory experience preferred. Strong computer and communication skills.

Educational Requirements

High school diploma. Some college education preferred.

Physical Demands :
The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work involves sitting, walking, talking, hearing, using hands to handle, feel or operate objects, tools, or controls and reach with hands and arms. Vision abilities required by this job include close vision and the ability to adjust focus. The employee may be required to push, pull, lift, and/or carry up to 10 pounds.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. For the most part ambient room temperatures, lighting and traditional office equipment as found in a typical call center/office environment.

Don't let this great opportunity to work with a dynamic and energetic group of individuals pass you by, please apply now! Be sure to include salary history in your cover letter. EEO/AAP

Required Skills

Required Experience

The Active Network, Inc - 2 years ago - save job - copy to clipboard