Team Leader, Boarding Team
WEX Inc. - South Portland, ME

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WEX provides category-leading fleet, corporate and prepaid payment solutions across a wide spectrum of business sectors around the globe. Our portfolio of business encompasses a MasterCard-branded corporate card; TelaPoint, a provider of supply chain software solutions for petroleum distributors and retailers; Pacific Pride, an independent fuel distributor franchisee network; and international subsidiaries. We are passionate about providing payment solutions with unparalleled security and control for corporate purchasing and transaction monitoring needs. We hire people who share the same passion for continuous innovation and client service that is unparalleled in our industry. We are employee centric offering value-based incentives and generous compensation and benefits packages. If you are looking for a growing career – come be part of WEX today!

Team Leader, Boarding Team is responsible for:
Build, lead, mentor, motivate and inspire a team of professionals to provide the highest levels of service and to achieve department goals.

Manage new strategic customer implementations/conversions

Manage the integration of new products and product enhancement initiatives into strategic portfolios.

Manage and facilitate day-to-day operational work for all strategic customers.

Responsible for the relationship management of strategic customers, including aspects of sales, RFPs and contractual negotiation work.

Increase productivity and efficiency by utilizing the best available technology and tools.

Participate as core team member on cross functional projects as the strategic customer advocate

Creative issue resolution when faced with unique customer requests and scenarios

Requirements:
Customer Service Management/Account Management experience with high profile, complex marquis accounts

Written communication skills

Organizational skills

BA/BS or equivalent experience

5 years people management experience in a service delivery environment

Analytical skills

Receivables/portfolio management experience

Presentation skills

Project Management Skills

Sales experience, negotiation training and skills

At WEX , we reward innovation, hard work and excellence. Benefits include:

  • Health Insurance
  • Dental Insurance
  • Vision
  • On Site Fitness Facility in South Portland location
  • 401(k) Plan
  • PTO
  • Life Insurance/AD&D
  • Dependent Life Insurance
  • Short- and Long-Term Disability Programs
  • Flexible Spending Accounts (Medical and Dependent)
  • Employee Referral Award Program
  • Employee Assistance Program
  • Tuition Reimbursement
  • Pet Insurance
  • Bonus Plan

WEX Inc. - 18 months ago - save job - - block
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About this company
7 reviews
WEX (formerly Wright Express) provides payment processing and information management services to commercial and government vehicle fleets...