WEX provides category-leading fleet, corporate and prepaid payment solutions across a wide spectrum of business sectors around the globe. Our portfolio of business encompasses a MasterCard-branded corporate card; TelaPoint, a provider of supply chain software solutions for petroleum distributors and retailers; Pacific Pride, an independent fuel distributor franchisee network; and international subsidiaries. We are passionate about providing payment solutions with unparalleled security and control for corporate purchasing and transaction monitoring needs. We hire people who share the same passion for continuous innovation and client service that is unparalleled in our industry. We are employee centric offering value-based incentives and generous compensation and benefits packages. If you are looking for a growing career – come be part of WEX today!
Team Leader, Boarding Team is responsible for:
Build, lead, mentor, motivate and inspire a team of professionals to provide the highest levels of service and to achieve department goals.
Manage new strategic customer implementations/conversions
Manage the integration of new products and product enhancement initiatives into strategic portfolios.
Manage and facilitate day-to-day operational work for all strategic customers.
Responsible for the relationship management of strategic customers, including aspects of sales, RFPs and contractual negotiation work.
Increase productivity and efficiency by utilizing the best available technology and tools.
Participate as core team member on cross functional projects as the strategic customer advocate
Creative issue resolution when faced with unique customer requests and scenarios
Customer Service Management/Account Management experience with high profile, complex marquis accounts
Written communication skills
BA/BS or equivalent experience
5 years people management experience in a service delivery environment
Receivables/portfolio management experience
Project Management Skills
Sales experience, negotiation training and skills
At WEX , we reward innovation, hard work and excellence. Benefits include:
- Health Insurance
- Dental Insurance
- On Site Fitness Facility in South Portland location
- 401(k) Plan
- Life Insurance/AD&D
- Dependent Life Insurance
- Short- and Long-Term Disability Programs
- Flexible Spending Accounts (Medical and Dependent)
- Employee Referral Award Program
- Employee Assistance Program
- Tuition Reimbursement
- Pet Insurance
- Bonus Plan
WEX Inc. - 18 months ago
WEX (formerly Wright Express) provides payment processing and information management services to commercial and government vehicle fleets...