The primary responsibility of a Team Member is to provide a fulfilling shopping experience to all Guests. This position requires a level of comfort in building rapport through Guest interactions.
Skills:
Team Work
Active listening
Verbal Communication
Guest Commitment
Kirkland’s Knowledge
Merchandising
Professionalism
Multi Tasking
Prioritizing
Job Duties:
Guest Experience
Greet and acknowledge all Guests
Build rapport with Guests to establish repeat business
Supports G.U.E.S.T. Program
Shows merchandise that provides solutions to Guests needs
Team
Works effectively with Team Members
Chooses a positive, can-do attitude
Supports a fun, caring and safe work environment
Verbally communicates clearly and effectively
Operations
Understands store operations as it relates to register transactions, freight processing, merchandise placement and product replenishment
Assists in floor moves, visual display maintenance and housekeeping
Assist in the coordination of the freight flow process to ensure sales floor representation of all merchandise
Assist in maintaining an efficient and organized stockroom
Assist in maintaining merchandise pricing and the accuracy of inventory levels
Physical Requirements
Ability to lift and move 45 pounds or more on a regular basis
Ability to climb ladders
Ability to lift and move bulky merchandise on a regular basis
Ability to stoop, bend, climb and lift to stock and retrieve merchandise from stockroom and sales floor on a regular basis
Essential Qualifications
Some High School
Related job experience
Ability to read and interpret company directives, Handbook and Manuals
Ability to work flexible work schedules
Ability to attend and participate in meetings as required
