Team Member
Kirkland's 169 reviews - Rochester Hills, MI

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The primary responsibility of a Team Member is to provide a fulfilling shopping experience to all Guests. This position requires a level of comfort in building rapport through Guest interactions.


Team Work

Active listening

Verbal Communication

Guest Commitment

Kirkland’s Knowledge



Multi Tasking


Job Duties:

Guest Experience
  • Greet and acknowledge all Guests
  • Build rapport with Guests to establish repeat business
  • Supports G.U.E.S.T. Program
  • Shows merchandise that provides solutions to Guests needs
  • Works effectively with Team Members
  • Chooses a positive, can-do attitude
  • Supports a fun, caring and safe work environment
  • Verbally communicates clearly and effectively
  • Understands store operations as it relates to register transactions, freight processing, merchandise placement and product replenishment
  • Assists in floor moves, visual display maintenance and housekeeping
  • Assist in the coordination of the freight flow process to ensure sales floor representation of all merchandise
  • Assist in maintaining an efficient and organized stockroom
  • Assist in maintaining merchandise pricing and the accuracy of inventory levels
Physical Requirements
  • Ability to lift and move 45 pounds or more on a regular basis
  • Ability to climb ladders
  • Ability to lift and move bulky merchandise on a regular basis
  • Ability to stoop, bend, climb and lift to stock and retrieve merchandise from stockroom and sales floor on a regular basis
Essential Qualifications
  • Some High School
  • Related job experience
  • Ability to read and interpret company directives, Handbook and Manuals
  • Ability to work flexible work schedules
  • Ability to attend and participate in meetings as required
  • Ability to work weekends, holidays and evenings

About this company
169 reviews
When you just deplore your bare wood floor and feel the need to improve your home's décor, Kirkland's hopes you'll explore...